Helios Software Problem

florence · 12-20-2000, 01:01 PM

We posted a message on a clients comment screen. Now we find it coming up on other peoples' screens. AAAAAnoying!!!! Can someone please help?html------------------

Scott Bogdan · 12-21-2000, 11:40 AM

Florence,Unfortunately I'm not a technician, but understand that it is a fairly simple fix. We have not had any reported issues such as this with customers who are running version 9. Please give technical support a call and let them know what version you are running.

Harry · 01-10-2001, 08:50 PM

This annoying problem is easy to fix. Create a new client, don't save the client.Go to the comment box and you will see the annoying comment. Delete it. Now delete the client .

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12-20-2000, 01:01 PM	#1 (permalink)
florence Join Date: Dec 20 2000 Posts: 3 Rep Power: 0	We posted a message on a clients comment screen. Now we find it coming up on other peoples' screens. AAAAAnoying!!!! Can someone please help?html------------------

12-21-2000, 11:40 AM	#2 (permalink)
Scott Bogdan Join Date: Feb 2 2000 Posts: 33 Rep Power: 0	Florence,Unfortunately I'm not a technician, but understand that it is a fairly simple fix. We have not had any reported issues such as this with customers who are running version 9. Please give technical support a call and let them know what version you are running.

01-10-2001, 08:50 PM	#3 (permalink)
Harry Join Date: Oct 18 2000 Posts: 5 Rep Power: 0	This annoying problem is easy to fix. Create a new client, don't save the client.Go to the comment box and you will see the annoying comment. Delete it. Now delete the client .

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