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Old 10-30-2000, 08:42 AM   #1 (permalink)
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This was emailed to tantalk.comHi I just purchased Helios version 9 software and I am a bit confused. If you have a moment would you please help me (I KNOW YOUR NOT TECH SUPPORT) but seems like everyone on the forum is so nice here I thought I would ask. I am trying to figure out how you ring up a sale (tanning visit) and from there put someone in a tanning bed. How do I do that? I know this is pie to you but to me, I'm having trouble figuring it out. Maybe because I have been working on setting everything up right now. I've got such a headache. I practiced with the demo version at home but - no luck! Guess I'm tired, but when I rang up a sing visit, it took the customers money and then she disappeared off the screen. Seems like another menu would come up and ask me where I wanted her to go from there after taking her money. doest it??? You don't have to help me if you don't want - but I'm BEGGING for help by now! Thanks so much for your time - I know it is valuable Shybabie ------------------Michael Chunn - www.tantalk.com [This message has been edited by chunn (edited October 30, 2000).]
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Old 10-30-2000, 09:51 AM   #2 (permalink)
 
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Hello, this is Tim from Helios tech support, just wanted to offer any help I can. F2 brings up a client, under the sales code tab enter the item which you wish to sell. Enter SJ for your employee code. "F5" ends the sale and asks how you want to pay. Select the method and finish the sale.If this sounds totally foreign give our sales staff a call and get a walk through at 888-282-4306Thanks Tim Quote:Originally posted by chunn:Hi I just purchased Helios version 9 software and I am a bit confused. If you have a moment would you please help me (I KNOW YOUR NOT TECH SUPPORT) but seems like everyone on the forum is so nice here I thought I would ask. I am trying to figure out how you ring up a sale (tanning visit) and from there put someone in a tanning bed. How do I do that? I know this is pie to you but to me, I'm having trouble figuring it out. Maybe because I have been working on setting everything up right now. I've got such a headache. I practiced with the demo version at home but - no luck! Guess I'm tired, but when I rang up a sing visit, it took the customers money and then she disappeared off the screen. Seems like another menu would come up and ask me where I wanted her to go from there after taking her money. doest it??? You don't have to help me if you don't want - but I'm BEGGING for help by now! Thanks so much for your time - I know it is valuable Shybabie
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