Salon Touch Evolution ? - tanTALK

nvstan · 01-20-2015, 10:52 PM

Does anyone have any experience with the latest version of salon touch (Evolution)? would you recommend it ? any issues or glitches ?
currently I have salontouch Ver. 15.

rjwarner · 01-21-2015, 06:44 PM

Evolution worked fine for us. The latest version is called Pearl. That version I would stay away from for a while. We went back to Evolution after trying Pearl for a month.

I have also noticed that support is not very available. Waited approx 8 hours for a call back today.

nvstan · 01-21-2015, 10:35 PM

Thanks for the feedback !
Do you use World Pay for your credit card processing ? (the credit card processing that can be integrated with salon touch)

rjwarner · 01-22-2015, 10:49 AM

Yes, I am with Worldpay, not by choice, but SalonTouch forces you to use them.

Not too happy with WorldPay today, spent 49 minutes on hold to speak with technical support.

nvstan · 01-22-2015, 11:06 AM

Really ? I was thinking about switching from my current credit card processor to World pay (mainly because it will be much easier for me to process my EFT's with them).
Can you please be more specific what you don't like about World pay ? I don't want to switch and deal with a lot of issues afterwards.
I do appreciate your feedback !

01-20-2015, 10:52 PM	#1 (permalink)
nvstan Join Date: Dec 15 2008 Location: california Posts: 163 Rep Power: 16	Salon Touch Evolution ? Does anyone have any experience with the latest version of salon touch (Evolution)? would you recommend it ? any issues or glitches ? currently I have salontouch Ver. 15.

01-21-2015, 06:44 PM	#2 (permalink)
rjwarner Join Date: Aug 19 2007 Location: midwest Posts: 120 Rep Power: 17	Re: Salon Touch Evolution ? Evolution worked fine for us. The latest version is called Pearl. That version I would stay away from for a while. We went back to Evolution after trying Pearl for a month. I have also noticed that support is not very available. Waited approx 8 hours for a call back today.

01-21-2015, 10:35 PM	#3 (permalink)
nvstan Join Date: Dec 15 2008 Location: california Posts: 163 Rep Power: 16	Re: Salon Touch Evolution ? Thanks for the feedback ! Do you use World Pay for your credit card processing ? (the credit card processing that can be integrated with salon touch)

01-22-2015, 10:49 AM	#4 (permalink)
rjwarner Join Date: Aug 19 2007 Location: midwest Posts: 120 Rep Power: 17	Re: Salon Touch Evolution ? Yes, I am with Worldpay, not by choice, but SalonTouch forces you to use them. Not too happy with WorldPay today, spent 49 minutes on hold to speak with technical support.

01-22-2015, 11:06 AM	#5 (permalink)
nvstan Join Date: Dec 15 2008 Location: california Posts: 163 Rep Power: 16	Re: Salon Touch Evolution ? Really ? I was thinking about switching from my current credit card processor to World pay (mainly because it will be much easier for me to process my EFT's with them). Can you please be more specific what you don't like about World pay ? I don't want to switch and deal with a lot of issues afterwards. I do appreciate your feedback !

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