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Old 03-03-2014, 10:10 AM   #1 (permalink)
Join Date: Aug 4 2009
Location: Tallahassee, FL
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Mystic Innovation Comm Disconnect

Hello! I have a Mystic Innovation unit at one of my salons and when I send time to the unit in Helios 12, it is not sending the time to the tmax to send to the unit. The Tmax reads 0, so I know it is communicating in some capacity, but there seems to be a disconnect to the software. Plus, when I try to send time from the tmax direct to the unit, it won't send once I hit start/stop. It seems like it would be something simple, but I cannot figure it out. Thank you!
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