Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > Technology Forum

Technology Forum Computer questions? Need Technical assistance? Ask Andy!

Reply
 
LinkBack Thread Tools
Old 10-11-2013, 01:24 PM   #1 (permalink)
 
Join Date: Jul 13 2013
Location: 27215
Posts: 3
Rep Power: 0 danielcmurray is on a distinguished road
Helios problem

We are using Helios 11.7 and are having a problem trying to void a sale. Basically we are able to void a minute pkg, after the sale has been complete, and can do so the next day, but we are not able to void the sale of an unlimited package the day after the sale is made.

This is the error we get: "The transaction cannot be voided. Cannot void membership more than one day"

Please Help!
danielcmurray is offline   Reply With Quote
Old 10-11-2013, 04:58 PM   #2 (permalink)
 
CrystalSS's Avatar
 
Join Date: Apr 23 2008
Location: Colorado
Posts: 1,042
Blog Entries: 2
Rep Power: 16 CrystalSS is on a distinguished road
Re: Helios problem

you have to go into the C drive file under Helios to find the sale and void it. Sorry I can't offer more but I am in St Louis at the Four Seasons event. But there is a way to void it. If I see this still here Monday I will send u details.
CrystalSS is offline   Reply With Quote
Old 10-18-2013, 08:11 AM   #3 (permalink)
 
Join Date: Jul 13 2013
Location: 27215
Posts: 3
Rep Power: 0 danielcmurray is on a distinguished road
Re: Helios problem

I looked in the Helios folder and could not find any file that I could open to void the sale.

Please clarify.
danielcmurray is offline   Reply With Quote
Old 10-18-2013, 02:24 PM   #4 (permalink)
I love Derf!!
 
Join Date: Sep 14 2006
Location: southeast
Posts: 394
Rep Power: 18 neubie will become famous soon enough neubie will become famous soon enough
Re: Helios problem

Go into transactions put in the customers I'd number that you want to void. Delete it that way
neubie is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with Helios 11.7.0 eternalsunn Tanning Equipment 1 01-10-2012 10:07 PM
Helios 9 problem vinsilva Technology Forum 45 09-04-2008 09:53 AM
Helios Date Problem taninterested Technology Forum 3 12-01-2005 01:38 PM
Helios Problem TJ Technology Forum 4 05-18-2001 05:21 PM
RE: Helios 8 Problem Don Smith Technology Forum 3 04-27-2000 08:05 PM


All times are GMT -5. The time now is 09:08 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!