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Old 03-18-2013, 11:24 AM   #1 (permalink)
 
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What is the best salon software?

I currently operate with Helios and a Tmax manager pro and i'm having some troubles with how the software works. Random large time values (200 Minutes etc) are being sent to the beds without being provoked by any of my staff. We'll be sitting in the salon and not touching the computer and all of a sudden we hear a beep! and time is sent to the bed. The other day 207 mins was sent to a 7 min Sun Capsule Super Sonic (7 min bed with a 7 min tmax timer chip). The only way to reset the bed is to remove the Tmax 3A wall plate, disconnect the power, wait 30 seconds, and then reconnect the power and install back into the wall. We called Helios and they say it's a Tmax issue, and Tmax is saying it's a Helios issue. Either way, it's someone's issue and really screws with the operation of my business. Anyone else have this issue?
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Old 03-23-2013, 11:33 AM   #2 (permalink)
 
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Re: What is the best salon software?

I came with Tan Track to this new salon I just bought. It has the Helios program, and after using Tan Track I can safely say HELIOS SUCKS!!!!!!!! I hate Helios!
Get Tan Track, your team will LOVE you for it.
:)
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Old 04-09-2014, 07:53 AM   #3 (permalink)
 
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Re: What is the best salon software?

Why does Helios suck? I was just thinking of move from Salon Touch to Helios.
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Old 04-09-2014, 10:57 AM   #4 (permalink)
 
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Re: What is the best salon software?

The best software is the one that doesn't make you pay them every month for the privilidge of using it.
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Old 04-11-2014, 12:30 AM   #5 (permalink)
 
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Re: What is the best salon software?

Hyperion 2.0 is the best software!
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Old 04-13-2014, 11:53 PM   #6 (permalink)
 
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Re: What is the best salon software?

That maybe true but it go to a main server which you owen, correct????
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Old 04-14-2014, 12:14 AM   #7 (permalink)
 
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Re: What is the best salon software?

absolutely
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Old 04-14-2014, 12:23 PM   #8 (permalink)
 
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Re: What is the best salon software?

Hyperion 2.0, I have Hyperion 3.1 and it is much better than what you have!!!
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Old 07-11-2014, 03:13 PM   #9 (permalink)
 
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Re: What is the best salon software?

We have 5 salons in northern Indiana and use a proprietary POS that was built specifically for our business several years ago. Customers can use their tanning at any one of our salons since our POS uses a central server. Helios is a strong candidate in my book because I understand it has the largest user base. Safety in numbers.

In going through a Helios demonstration and reviewing all of their technical documentation, I became concerned because it seems that Helios does not handle unlimited packages very well. We offer week, month, 2 months, 3 months, 6 months, and 1 year unlimiteds. We only need week, month and year unlimiteds for five different levels of tanning.

So what is the best networked tanning salon POS that supports single sessions, session packages, unlimiteds for a week, month or year at 5 different levels, in addition to five different EFT levels?
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Old 07-12-2014, 11:36 AM   #10 (permalink)
 
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Re: What is the best salon software?

FT2007

Helios has a more robust POS then the others. Sunlync is a close competitor but Helios
is clearly superior from a POS side and yes there is safety in numbers. Helios is owned by the largest lotion company in our industry. JK pulled out of the US leaving Sunlync behind. Neither company has much innovation but Helios should be around longer!
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