 |
05-04-2011, 02:36 PM
| #1 (permalink) |
| Join Date: May 4 2011 Location: San Diego
Posts: 4
Rep Power: 0  | Salon Touch Evo HELP Hey everyone i am a newbie here we just bought a salon and they were using the salon touch software and the previous owner didnt run any virus software and the girls would internet search all day and catch viruses and the computers crashed and now i cant get the software to load on a BRAND NEW comp or reload on the fixed old comp and the install dvd shows viruses? i have called tech and after waiting all day they said they would call me back and it has been 2 days and nothing there customer service sux and there is no way i would pay for them to tell me the dvd i have from them is corrupt and them not calling back is garbage anyone have any issues with salon touch and know any remedies, any help would be GREATLY appreciated |
|  |
|
05-04-2011, 02:45 PM
| #2 (permalink) |
| Team TanTalk   Join Date: Aug 12 2004 Location: ITA 2004-2013 / ASA 2013
Posts: 3,444
Rep Power: 30  | Re: Salon Touch Evo HELP Maybe it'll work if you replace your keyboard or fix the puntuation keys on the one you have. That was sarcasm by the way. If you've been paying for tech support all you can do is keep calling them or hope someone here has an answer for you. Have you tried cleanning your computer with Ccleaner or Malwarebytes? They're both free downloads. Last edited by movieking; 05-04-2011 at 02:49 PM. |
|
| |
|
05-04-2011, 02:54 PM
| #3 (permalink) |
| Join Date: May 4 2011 Location: San Diego
Posts: 4
Rep Power: 0 | Re: Salon Touch Evo HELP thet new comp is brand new built just the other day, the PUNTUATION key? hmmm type much lol, my sarcasm, sorry i am really frustrated with IDI and cant stand crappy customer service, and they dont even try to help and 1200 for the software and now all screwed up it works as good as there customer service lol. |
|
| |
|
05-05-2011, 05:59 AM
| #4 (permalink) |
 Join Date: Oct 5 2008 Location: Wa
Posts: 172
Rep Power: 16 | Re: Salon Touch Evo HELP If the disks are orginal they don't have viruses on them. Viruses can't write themselves to your disks. I guess my questions are: What versions of the disks do you have? They might not run on windows 7, they are probably only good for windows xp isn't there a dongle system for salon touch software? If there is do you have it plugged in? Did you wipe the old computer clean? I could've cleaned it up from a remote location Greg |
|
| |
|
05-05-2011, 12:33 PM
| #5 (permalink) |
| Join Date: May 4 2011 Location: San Diego
Posts: 4
Rep Power: 0 | Re: Salon Touch Evo HELP i backed it up wiped the whole thing and reinstalled the os, i have tried installing with it connected to the tmax and the same thing i am also triin to get it to go through a rs232 to usb adapter and having issues with that as well |
|
| |
|
05-06-2011, 01:11 AM
| #6 (permalink) |
| Join Date: Oct 5 2008 Location: Wa
Posts: 172
Rep Power: 16 | Re: Salon Touch Evo HELP xotic, If you want me to help you, the questions i asked have to be answered first. we could be here a year without the basic info first. You answered the one but these two are important: What versions of the disks do you have? They might not run on windows 7, they are probably only good for windows xp isn't there a dongle system for salon touch software? If there is do you have it plugged in? Also, are you getting errors when you install and what are they? g |
|
| |
 |
| Bookmarks |
« Previous Thread
|
Next Thread »
| Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Anyone use Salon Touch? | Curious | Tanning Salon Management | 2 | 07-02-2010 02:41 PM |
| Sun Touch and Salon Touch programs | Roger T | For Sale - FOR SALON OWNERS ONLY | 8 | 04-23-2008 11:18 PM |
| salon touch | obsurfer | For Sale - FOR SALON OWNERS ONLY | 0 | 02-10-2004 10:18 PM |
| Salon Touch | obsurfer | General Tanning Industry Discussions | 0 | 01-15-2004 10:50 PM |
All times are GMT -5. The time now is 04:42 PM.
