MAJOR tmax problem! - tanTALK

Got19s · 08-22-2009, 02:34 PM

So here is my problem. Got a t max the manager and 6 beds hooked to it. Been running that for probably 5 years plus. The other day I had a storm and came in and all I saw were dashes where bed times were supposed to be. I unhooked it and rebooted it....same thing. I unhooked bed 1 in the daisy chain snd put it right to the manager. Bed one works fine. As soon as you plug bed 2 in it won't ley bed 1 work. I tried bed 5 & 6 and the manager sees both of those fine. Soooo I ran the daisy chain backward to test my wires and it goes from bed 2 to 1 to 6 fine. That blows me away it can read 2 to 1 but not from 1 to 2. Any ideas? I've changed all comm chips in every bed and the manager and they are all in correctly. No damaged wires we can see either. If anyone can help I'd be sooooooo greatful!

Got19s · 08-22-2009, 02:45 PM

And for reference here's my setup....

Manager pro
bed 1.... sunstar zx30 w integrated timer
bed 2.... Sunquest w t max 3a
bed 3.... Montego bay w t max 3a
bed 4.... Sunstar zx30 w integrated timer
bed 5.... Sunquest w t max 3a
bed 6.... Sunstar zx30 w integrated timer

all beds are 20 minutes except 2 & 5 which are 15 minutes

caribbean tan man · 08-22-2009, 03:19 PM

u probably just need to readdress the rooms..

heres a link to the manuals http://www.appdig.com/tmax/manuals.htm

when i have a tmax issue i just call tmax tech support

tanu01 · 08-22-2009, 05:38 PM

Quote:

Originally Posted by Got19s

And for reference here's my setup....

Manager pro
bed 1.... sunstar zx30 w integrated timer
bed 2.... Sunquest w t max 3a
bed 3.... Montego bay w t max 3a
bed 4.... Sunstar zx30 w integrated timer
bed 5.... Sunquest w t max 3a
bed 6.... Sunstar zx30 w integrated timer

all beds are 20 minutes except 2 & 5 which are 15 minutes

1 - 4 - 6 you'll probabally have to replace the small circuit board where your cables plug in.
The others you;ll probabally have to replace the 3 As.
Check with support first.
Got hit by lightning a couple of years ago - had the same problem.

Brian Oshman · 08-22-2009, 08:10 PM

Bad cable. If all are working then it is a bad cable.

If you are plugging it into room two and it sees room two and one but if you plug it in at the front and it doesn't see the other way then it is a cable.

Could also be just one port on the first timer works.

bjhcpa · 08-31-2009, 03:32 AM

take an extra tmax cable and run it from your bed 1 to bed 2. If everything works fine now, you got a bad cable in the wall.

You probably already did this, but have you turned off the tmax in room 2 and turned it back on. Have had issues like this before where the 3A more or less needed to be rebooted as well as the manager up front.

I would say you have a bad cable between somewhere.

rachaelcarter · 11-03-2009, 08:08 PM

TMAX MANAGER PRO PROBLEM!! PLEASE HELP!!!

I HAVE 20 BEDS IN MY SALON AND WE USE TMAX MANAGER PRO. TONIGHT ONE OF MY EMPLOYEES CHECKED IN A CUSTOMER AND MESSAGE POPS UP COMMUNICATION ERROR. TMAX PRO RESETS ITSELF AND NOW ONLY BED 1 IS SHOWING UP, NO OTHER BEDS. I HAVE TRIED UNPLUGGING AND PLUGGING BACK IN, REBOOTED COMPUTER, NOTHING!!! SOMEONE PLEASE HELP! TMAX IS GONE FOR THE DAY.

unity · 11-03-2009, 08:16 PM

OMG! SO DID YOU DO ALL OF THE ABOVE? YOU DONT SAY!

08-22-2009, 02:34 PM	#1 (permalink)
Got19s Join Date: Aug 22 2009 Location: Ohio Posts: 2 Rep Power: 0	MAJOR tmax problem! So here is my problem. Got a t max the manager and 6 beds hooked to it. Been running that for probably 5 years plus. The other day I had a storm and came in and all I saw were dashes where bed times were supposed to be. I unhooked it and rebooted it....same thing. I unhooked bed 1 in the daisy chain snd put it right to the manager. Bed one works fine. As soon as you plug bed 2 in it won't ley bed 1 work. I tried bed 5 & 6 and the manager sees both of those fine. Soooo I ran the daisy chain backward to test my wires and it goes from bed 2 to 1 to 6 fine. That blows me away it can read 2 to 1 but not from 1 to 2. Any ideas? I've changed all comm chips in every bed and the manager and they are all in correctly. No damaged wires we can see either. If anyone can help I'd be sooooooo greatful!

08-22-2009, 02:45 PM	#2 (permalink)
Got19s Join Date: Aug 22 2009 Location: Ohio Posts: 2 Rep Power: 0	Re: MAJOR tmax problem! And for reference here's my setup.... Manager pro bed 1.... sunstar zx30 w integrated timer bed 2.... Sunquest w t max 3a bed 3.... Montego bay w t max 3a bed 4.... Sunstar zx30 w integrated timer bed 5.... Sunquest w t max 3a bed 6.... Sunstar zx30 w integrated timer all beds are 20 minutes except 2 & 5 which are 15 minutes

08-22-2009, 03:19 PM	#3 (permalink)
caribbean tan man DERFTALK FBI AGENT Join Date: Jul 29 2003 Location: northeast Age: 48 Posts: 3,632 Rep Power: 46	Re: MAJOR tmax problem! u probably just need to readdress the rooms.. heres a link to the manuals http://www.appdig.com/tmax/manuals.htm when i have a tmax issue i just call tmax tech support __________________ someone PM me when a good tanning topic is posted. :lol:

08-22-2009, 08:10 PM	#5 (permalink)
Brian Oshman Guest Join Date: Apr 29 2001 Location: Stewartsville, NJ Age: 55 Posts: 3,121 Rep Power: 0	Re: MAJOR tmax problem! Bad cable. If all are working then it is a bad cable. If you are plugging it into room two and it sees room two and one but if you plug it in at the front and it doesn't see the other way then it is a cable. Could also be just one port on the first timer works.

08-31-2009, 03:32 AM	#6 (permalink)
bjhcpa Join Date: Jan 6 2003 Location: Florida Posts: 284 Rep Power: 22	Re: MAJOR tmax problem! take an extra tmax cable and run it from your bed 1 to bed 2. If everything works fine now, you got a bad cable in the wall. You probably already did this, but have you turned off the tmax in room 2 and turned it back on. Have had issues like this before where the 3A more or less needed to be rebooted as well as the manager up front. I would say you have a bad cable between somewhere.

11-03-2009, 08:08 PM	#7 (permalink)
rachaelcarter Join Date: Oct 26 2009 Posts: 36 Rep Power: 0	Re: MAJOR tmax problem! TMAX MANAGER PRO PROBLEM!! PLEASE HELP!!! I HAVE 20 BEDS IN MY SALON AND WE USE TMAX MANAGER PRO. TONIGHT ONE OF MY EMPLOYEES CHECKED IN A CUSTOMER AND MESSAGE POPS UP COMMUNICATION ERROR. TMAX PRO RESETS ITSELF AND NOW ONLY BED 1 IS SHOWING UP, NO OTHER BEDS. I HAVE TRIED UNPLUGGING AND PLUGGING BACK IN, REBOOTED COMPUTER, NOTHING!!! SOMEONE PLEASE HELP! TMAX IS GONE FOR THE DAY.

11-03-2009, 08:16 PM	#8 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 4,400 Rep Power: 22	Re: MAJOR tmax problem! OMG! SO DID YOU DO ALL OF THE ABOVE? YOU DONT SAY! __________________ OMG! I made a post! :)

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