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06-25-2009, 04:05 PM
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  Join Date: Apr 25 2009 Location: Colorado
Posts: 57
Rep Power: 0  |  SunTouch Question So, what is the difference between a FREEZE and a HOLD? I froze a clients account while she vacationed for a few days, but for some reason when she came back it showed her package expired. Are the amount of days the account is frozen/ on hold for supposed to roll over? Maybe im not doing something right? FYI-I normally dont allow freezing accounts unless a fee is paid from now on! 
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