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Old 05-20-2009, 10:25 AM   #1 (permalink)
 
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helios hardware

I think Helios is making most of their profit in the hardware they force salon owners to buy from them. I highly disagree with this practice of forcing salon owners to buy hardware from a software company. $300 for a keyboard with a CC switch is ludicrous.

I am about to switch from Suntouch (POS / aka piece of *****) to Helios 12 and want to capitalize on using the integrated CC and EFT processing.

Does anyone have RECENT experience using OTHER receipt or keyboards with credit card swipes? In general I am interested in hearing your experiences good or bad with using non-helios branded hardware.
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Old 05-20-2009, 01:12 PM   #2 (permalink)
 
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Re: helios hardware

The keyboard with the swipe is the only thing that I found that had to be bought from them. I'm not sure why though. I'm using Version 11 though, so not sure if anything else would be a problem with V12.
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Old 05-23-2009, 07:50 AM   #3 (permalink)
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Re: helios hardware

I have a Helios keyboard with cc swipe that Ill sell you for $175. I also have a few fingerprint scanners, if interested.
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Old 06-24-2010, 11:00 AM   #4 (permalink)
 
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Re: helios hardware

how new are the fingerprint scanners? how much do you want for 2 of them?
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Old 06-26-2010, 11:01 AM   #5 (permalink)
 
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Re: helios hardware

I have Helios 11 installed on 5 systems, none of them use the hardware that Helios sells. I do not use the integrated keyboard/cc swipe but have separate cc swipes and they work fine. For UPC barcode scanners, I have a mix of USB scanners and keyboard wedge scanners and the only issue I have had is using them on one newer box that I downgraded to XP Pro and it XP Pro is no longer supported by the manufacturer so it is not a Helios related issue.
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