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Old 02-26-2008, 02:57 PM   #1 (permalink)
 
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Helios 11...active client list and packages?

I run the Helios 11 program and I am wondering if there is a way to see how many customers are active at any one point.

I also wanted to know if there is a way to print off what customers have packages and how many sessions they have left without going through each person individually.

Thanks!
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Old 02-26-2008, 03:00 PM   #2 (permalink)
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Re: Helios 11...active client list and packages?

run a client status report to find out how many clients have sessions left.

the other i gotta think about for a sec. think its client activity
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Old 02-26-2008, 03:07 PM   #3 (permalink)
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Re: Helios 11...active client list and packages?

Even your "Department and Division" report can work to figure out active clients. It will show total tanning sessions as well as unique clients. Unique clients are the number to want to get a rough idea of the active base for the month or so. Well, its what I use to give me a rough idea.
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Old 02-27-2008, 11:08 AM   #4 (permalink)
 
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Re: Helios 11...active client list and packages?

Thanks for the replies....I have someone coming in to look at my salon to possibly make an offer, I know she wants to know how many active clients I have out of all of the ones in my database. THANKS..CTM, I was able to find the package totals with the information you supplied me :) Any help on finding active members is greatly appreciated!
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Old 02-27-2008, 12:12 PM   #5 (permalink)
 
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Re: Helios 11...active client list and packages?

Management reports and then go to client status...
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Old 02-27-2008, 01:27 PM   #6 (permalink)
 
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Re: Helios 11...active client list and packages?

The above are all good options when selling your salon because your numbers will be inflated quite a bit by that program. Helios db functions are really really bad. The only true way to be sure is to export your db into access and datamine. It is easy to do if you know access.

WARNING: if you do such things make sure to take a copy off your db server to a non-helios computer so you eliminate any chance of overwriting data. Not that I don't trust you but if you are not well versed you should not touch the dbs in Helios as they are very poorly constructed and tend to corrupt pathways.

And if that happens you are out of luck because even Helios doesn't understand their program. Village of idiots over at tech support.
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