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02-11-2008, 07:24 PM | #1 (permalink) |
Join Date: Feb 1 2008 Location: Middleburg, FL Age: 38
Posts: 73
Rep Power: 0 | Tantrack working....but not all features? I finally got TanTrack up and running. It was a problem with the OS install that gave it problems. I reinstalled XP and all is well now. I am just running the demo. TanTrack is supposed to be able to fill out new client info by swiping their drivers license. Also is supposed to pull up clients by swiping the drivers license. Right now its not doing either. Does this feature not work on the demo? I am using a Cherry Keyboard with integrated card reader. The card reader does work I have already tested it. Anyone have any idea on what could be wrong? |
02-12-2008, 09:00 PM | #2 (permalink) |
Join Date: Feb 1 2008 Location: Middleburg, FL Age: 38
Posts: 73
Rep Power: 0 | Re: Tantrack working....but not all features? I am really surprised there is no response on this yet. I know Nichesoft posts on this website. I've even PM'ed them and still no response. Now I am going to question their support for the software. For people who use TanTrack how would you rate their customer service? |
02-12-2008, 09:09 PM | #4 (permalink) |
Join Date: Feb 1 2008 Location: Middleburg, FL Age: 38
Posts: 73
Rep Power: 0 | Re: Tantrack working....but not all features? I am going to try to call tomorrow. I work evenings and have a three year old that I'm raising by myself so being able to have a quiet phone call is not something that happens to often. |
02-12-2008, 09:49 PM | #6 (permalink) |
I love Derf!! Join Date: Jul 23 2006 Location: Peoria, AZ Age: 42
Posts: 377
Rep Power: 18 | Re: Tantrack working....but not all features? I did not realize Tantrack could pull up people using their license. I think either your keyboard isn't hooked up correctly or it's just not working in demo mode. I am happy with Tantrack customer service for the most part. |
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