TanTrack Demo not working?

TropIllusions · 02-07-2008, 07:25 PM

I just got my TanTrack demo CD in the mail today. Installed it and then went to load it. It begins to load then give me these errors:

"Run-Time Error '440':
Automation Error"

and then....

"Run-Time Error '0'"

The computer meets the requirements to run it.

Intel Pentium III 730Mhz
256MB of RAM
Windows XP SP2

Anyone have any idea on what the problem is. I've uninstalled and reinstalled it and its still doing the same thing.

unity · 02-07-2008, 07:29 PM

First, did you call them?

Second, that is one ANCIENT computer. I dont think it even meets the requiremnts of XP!! :) (ya it does, but I would rather saw off a foot!)

You may be able to run it in emulation mode, right click on the program and go to properties or something. Then tell it to run as a windows 98 app.

TropIllusions · 02-07-2008, 07:38 PM

the computer is not that old....it was used as a POS for a store in the mall called Gadzooks. Its a Compaq Deskpro EN so it was made for bussiness use.

I got enough parts laying around to build a faster computer if needed but its not needed.
My XP is modded with NLite and only requires 64megs of RAM to run.

TropIllusions · 02-07-2008, 07:41 PM

and no I have not called them yet. Its kinda late and I just got off work and really don't want to spend an hour on the phone with tech support right now.

We're not changing locations and using this system for another month so I got time....just thought I would ask here 1st before going through the trouble of calling them.

I think their support staff visits this site too

TropIllusions · 02-07-2008, 07:42 PM

after switching to run in Windows 98 compatibility mode it still gives me the same errors.

unity · 02-07-2008, 07:48 PM

Odd. I wonder if some virus software is doing it.... by the way, there is another user here who I think had the same issue today but with SunTouch. Weird.

Do you have the latest updates from MS and such?

But you can try turning of the virus software incase its blocking it.

TropIllusions · 02-07-2008, 08:08 PM

Even with antivirus software off.....same errors

I had SOLIS demo running on this computer fine....and it requires more than TanTrack

unity · 02-07-2008, 08:10 PM

Well I dont think its a requirement issue, very sure is a bad installer disc or Windows is being flaky.

TropIllusions · 02-07-2008, 08:14 PM

I'm thinking its a corrupt install CD also...I don't know why they don't put the demo on their website to download.

02-07-2008, 07:25 PM	#1 (permalink)
TropIllusions Join Date: Feb 1 2008 Location: Middleburg, FL Age: 23 Posts: 88 Rep Power: 0	TanTrack Demo not working? I just got my TanTrack demo CD in the mail today. Installed it and then went to load it. It begins to load then give me these errors: "Run-Time Error '440': Automation Error" and then.... "Run-Time Error '0'" The computer meets the requirements to run it. Intel Pentium III 730Mhz 256MB of RAM Windows XP SP2 Anyone have any idea on what the problem is. I've uninstalled and reinstalled it and its still doing the same thing.

02-07-2008, 07:29 PM	#2 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 2,013 Rep Power: 5	Re: TanTrack Demo not working? First, did you call them? Second, that is one ANCIENT computer. I dont think it even meets the requiremnts of XP!! :) (ya it does, but I would rather saw off a foot!) You may be able to run it in emulation mode, right click on the program and go to properties or something. Then tell it to run as a windows 98 app. __________________ Quote by mkubal on prinitng: "I think that when the print dialogue says "(borderless)" what it really means to say is "(this would be borderless were it not for the giant white border)."" Last edited by unity; 02-07-2008 at 07:32 PM.

02-07-2008, 07:38 PM	#3 (permalink)
TropIllusions Join Date: Feb 1 2008 Location: Middleburg, FL Age: 23 Posts: 88 Rep Power: 0	Re: TanTrack Demo not working? the computer is not that old....it was used as a POS for a store in the mall called Gadzooks. Its a Compaq Deskpro EN so it was made for bussiness use. I got enough parts laying around to build a faster computer if needed but its not needed. My XP is modded with NLite and only requires 64megs of RAM to run.

02-07-2008, 07:41 PM	#4 (permalink)
TropIllusions Join Date: Feb 1 2008 Location: Middleburg, FL Age: 23 Posts: 88 Rep Power: 0	Re: TanTrack Demo not working? and no I have not called them yet. Its kinda late and I just got off work and really don't want to spend an hour on the phone with tech support right now. We're not changing locations and using this system for another month so I got time....just thought I would ask here 1st before going through the trouble of calling them. I think their support staff visits this site too

02-07-2008, 07:42 PM	#5 (permalink)
TropIllusions Join Date: Feb 1 2008 Location: Middleburg, FL Age: 23 Posts: 88 Rep Power: 0	Re: TanTrack Demo not working? after switching to run in Windows 98 compatibility mode it still gives me the same errors.

02-07-2008, 07:48 PM	#6 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 2,013 Rep Power: 5	Re: TanTrack Demo not working? Odd. I wonder if some virus software is doing it.... by the way, there is another user here who I think had the same issue today but with SunTouch. Weird. Do you have the latest updates from MS and such? But you can try turning of the virus software incase its blocking it. __________________ Quote by mkubal on prinitng: "I think that when the print dialogue says "(borderless)" what it really means to say is "(this would be borderless were it not for the giant white border).""

02-07-2008, 08:08 PM	#7 (permalink)
TropIllusions Join Date: Feb 1 2008 Location: Middleburg, FL Age: 23 Posts: 88 Rep Power: 0	Re: TanTrack Demo not working? Even with antivirus software off.....same errors I had SOLIS demo running on this computer fine....and it requires more than TanTrack

02-07-2008, 08:10 PM	#8 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 2,013 Rep Power: 5	Re: TanTrack Demo not working? Well I dont think its a requirement issue, very sure is a bad installer disc or Windows is being flaky. __________________ Quote by mkubal on prinitng: "I think that when the print dialogue says "(borderless)" what it really means to say is "(this would be borderless were it not for the giant white border).""

02-07-2008, 08:14 PM	#9 (permalink)
TropIllusions Join Date: Feb 1 2008 Location: Middleburg, FL Age: 23 Posts: 88 Rep Power: 0	Re: TanTrack Demo not working? I'm thinking its a corrupt install CD also...I don't know why they don't put the demo on their website to download.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
VO ----SELLING NON WORKING BEDS !!!	my.realtor.lady	Open Forum	43	09-17-2007 12:06 PM
Using Quickbooks with tantrack	jcruz82	Salon Management	1	02-13-2007 03:31 PM
tantrack not starting	totaleclipse1	Technology Forum	19	12-27-2006 10:59 AM
What I learned working and training at Steve Miller's salons!	Soakinuptherays	Open Forum	6	01-31-2002 07:58 PM