Cash Drawer W/ Helios - tanTALK

aimeekat · 01-31-2008, 11:12 AM

Anyone know how to prevent the cash drawer from opening when I do a CC transaction? It's a pain in the arse when the honking drawer flys open and smacks my hand when a CC receipt is printing out. I use the little slots in the front of the drawer to put signed receipts in so I don't need it open when it's not necessary.

Tried the disable cash drawer (clock in window) but doesn't do anything. Unless it is b/c I have an override function in my profile.

Drawer opens for cash and CC transactions. Is anyone else having this problem?

navigatin1 · 01-31-2008, 11:28 AM

Does the same with me, but I want it to open to put the CC slip inside. Guess it just depends on what you're used to.

unity · 01-31-2008, 11:39 AM

Same here. I dont have the "Helios" cash drawer or "Helios" printers though. Does your drawer pop open when you just print a receipt from history or a zero dollar sale?

aimeekat · 01-31-2008, 11:43 AM

No Unity. A $0 sale = no open drawer.

Andy, are you around? :)

Andy · 01-31-2008, 04:09 PM

on V11 it opens on F5 End Sale with $ is the way if works ... no option ... payment method is not considered

01-31-2008, 11:12 AM	#1 (permalink)
aimeekat I love Derf!! Join Date: Mar 4 2007 Location: South Posts: 356 Rep Power: 18	Cash Drawer W/ Helios Anyone know how to prevent the cash drawer from opening when I do a CC transaction? It's a pain in the arse when the honking drawer flys open and smacks my hand when a CC receipt is printing out. I use the little slots in the front of the drawer to put signed receipts in so I don't need it open when it's not necessary. Tried the disable cash drawer (clock in window) but doesn't do anything. Unless it is b/c I have an override function in my profile. Drawer opens for cash and CC transactions. Is anyone else having this problem?

01-31-2008, 11:28 AM	#2 (permalink)
navigatin1 Join Date: Aug 17 2004 Posts: 2,901 Rep Power: 21	Re: Cash Drawer W/ Helios Does the same with me, but I want it to open to put the CC slip inside. Guess it just depends on what you're used to.

01-31-2008, 11:39 AM	#3 (permalink)
unity I vote for DERF! Join Date: Jan 6 2004 Location: Midwest-ish Posts: 4,400 Rep Power: 22	Re: Cash Drawer W/ Helios Same here. I dont have the "Helios" cash drawer or "Helios" printers though. Does your drawer pop open when you just print a receipt from history or a zero dollar sale? __________________ OMG! I made a post! :)

01-31-2008, 11:43 AM	#4 (permalink)
aimeekat I love Derf!! Join Date: Mar 4 2007 Location: South Posts: 356 Rep Power: 18	Re: Cash Drawer W/ Helios No Unity. A $0 sale = no open drawer. Andy, are you around? :)

01-31-2008, 04:09 PM	#5 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,768 Rep Power: 25	Re: Cash Drawer W/ Helios on V11 it opens on F5 End Sale with $ is the way if works ... no option ... payment method is not considered __________________ Andy Thompson andy@tommyk.com

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Helios Cash Drawer	tanchix	Technology Forum	18	06-01-2008 10:50 AM
Helios Cash Drawer	tanchix	Tanning Salon Management	11	10-16-2006 11:01 AM
HELIOS CASH DRAWER AND CASH RECEIPT MACHINE	homebeach	Technology Forum	6	08-18-2005 07:20 PM
HELIOS Regional Trainings - Winter Schedule	Andy	Technology Forum	3	11-09-2004 07:19 PM