Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > Technology Forum

Technology Forum Computer questions? Need Technical assistance? Ask Andy!

Reply
 
LinkBack Thread Tools
Old 10-24-2006, 12:01 PM   #1 (permalink)
 
Join Date: Jan 10 2001
Location: Crossville,Tn
Posts: 154
Rep Power: 18 John B is on a distinguished road
Updating Helios need help.

Our pc has been down for a little while had some virus and bugs.While it was down we would write down all our sales on a piece of paper.
I would like to know if there is a way where we can go back into helios now and add sales that happened earlier.

could someone please help

thanks
John
John B is offline   Reply With Quote
Old 10-24-2006, 12:14 PM   #2 (permalink)
I love Derf!!
 
UltimateTanSJ's Avatar
 
Join Date: Nov 8 2005
Location: California
Age: 37
Posts: 532
Rep Power: 15 UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of
Re: Updating Helios need help.

You could ring them all up, go under Management/Transaction and change the dates.
UltimateTanSJ is offline   Reply With Quote
Old 10-24-2006, 12:21 PM   #3 (permalink)
 
Andy's Avatar
 
Join Date: Jan 25 2000
Location: CT
Posts: 1,768
Rep Power: 19 Andy has a spectacular aura about Andy has a spectacular aura about
Re: Updating Helios need help.

or .... do not start using Helios live yet.

backdate the computer to the first day you have to enter ... enter the transactions for that day.

move the date forward a day ... and enter that days transactions

continue until up to date ... once you are up to date, then start using Helios live.
__________________
Andy Thompson
andy@tommyk.com
Andy is offline   Reply With Quote
Old 10-24-2006, 04:41 PM   #4 (permalink)
 
Join Date: Jan 10 2001
Location: Crossville,Tn
Posts: 154
Rep Power: 18 John B is on a distinguished road
Re: Updating Helios need help.

What do you mean by Helios LIVE? HOw do I know if it's live or not? We've been using it for the past several years. I called Helios and was told that I cannot backdate more than 48 hours. So, if I need to put a transaction in that was sold say, last August of 2005, I keep getting a message that Helios detected a date error.
If I backdate the computer, the same thing happens. I just need to be able put in transaction and date them back a year or less. Any suggestions?
John B is offline   Reply With Quote
Old 10-24-2006, 04:43 PM   #5 (permalink)
I love Derf!!
 
UltimateTanSJ's Avatar
 
Join Date: Nov 8 2005
Location: California
Age: 37
Posts: 532
Rep Power: 15 UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of UltimateTanSJ has much to be proud of
Re: Updating Helios need help.

You could ring them all up, go under Management/Transaction and change the dates.
UltimateTanSJ is offline   Reply With Quote
Old 10-24-2006, 04:49 PM   #6 (permalink)
 
Neon Beach's Avatar
 
Join Date: Nov 30 2000
Location: Ontario
Age: 55
Posts: 38,593
Rep Power: 101 Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute Neon Beach has a reputation beyond repute
Re: Updating Helios need help.

I think what Andy means is set the computer date back, and enter the transactions before starting the actual days sales etc.
Neon Beach is offline   Reply With Quote
Old 10-24-2006, 05:04 PM   #7 (permalink)
 
Join Date: Jan 10 2001
Location: Crossville,Tn
Posts: 154
Rep Power: 18 John B is on a distinguished road
Re: Updating Helios need help.

I did that......it's still not working. I'm getting a notice that Helios has detected a date error, which means Helios is detecting that the computer is not the right date therefore will not let me enter the transactions. According to Helios you CANNOT put any transactions in prior to 48 hours.
John B is offline   Reply With Quote
Old 10-25-2006, 10:08 AM   #8 (permalink)
 
Join Date: May 30 2001
Location: Crossville, TN
Posts: 144
Rep Power: 23 Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute Laney has a reputation beyond repute
Re: Updating Helios need help.

Hi, I guess my husband figured out how to do it. Not sure exactly how, but at least we can get all the info that we need to in. thanks for your help.
Laney is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
FING DATE PROBLEM...FLYING PLANE INTO SIDE OF HELIOS BUILDING adam.sand Technology Forum 15 03-14-2006 11:47 AM
HELIOS Regional Trainings - Winter Schedule Andy Technology Forum 3 11-09-2004 07:19 PM
HELIOS Average Cost and COGS Andy Technology Forum 2 08-22-2002 07:19 PM
more about Helios V10 Andy Technology Forum 3 05-28-2002 08:35 AM
Helios Local Networking Andy Technology Forum 3 08-02-2001 12:55 AM


All times are GMT -5. The time now is 07:35 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!