Helios Workstation Very Slow - tanTALK

eddiek · 01-13-2006, 08:13 AM

Has anyone else experienced a "slooowwwww" workstation?
Any solution ?
I use my server as "workstation 1" and I use a workstation as "workstation2"

Work Station 2 in all locations is very slow. For example, looking up clients.

Help!

clubtan1 · 01-13-2006, 08:20 AM

There are a number of post regarding these issues. Are you using DSL or cable?

eddiek · 01-13-2006, 08:45 AM

This is happening in a salon. Not over dsl or cable...actually in the salon on the network.

Rodney · 01-13-2006, 06:48 PM

What does DSL or Calbe have to do with it?

Are you using a router?

tansource · 01-13-2006, 07:42 PM

check your network settings. If you are using USB networking get rid of it too slow. Switch to a cheap hub and a basic cat5 setup should be very fast. Check the network itself to see what speed you are getting. If you are at 100mb it should be very fast. It could also be the path needs streamlining to your POS.

applehat · 01-14-2006, 01:45 AM

also, are they the same kind of computers?

If you workstation 2 is a piece of crap, its gonna be slow :-P

But yes, never use USB networking

eddiek · 02-08-2006, 08:36 PM

It is all cat 5 networking, cisco 800 series router,Helios suggested 512 kb RAM on workstation...I have 1 GB Ram on Workstation.

Tommy · 02-09-2006, 07:49 AM

It seems to me that you are either dealing with a hardware or software configuration issue and the trick is to isolate which one. You could load Ms-Access on "workstation2" and "link" to the Helios data files on "workstation1", if the execution of client lookup queries using Ms-Access on "workstation2" is slow also, that would point to hardware configuration problem, where as if if the execution of client lookup queries using Ms-Access on "workstation2" is NOT slow, that would point to software (Helios) configuration problem.

Also, as I understand your network setup from what's been posted here, "workstation1" needs the most resources because it's not only a workstation, but acts as a file server for "workstation2".
Good Luck.

Tom

01-13-2006, 08:20 AM	#2 (permalink)
clubtan1 Join Date: Jan 31 2005 Posts: 2,114 Rep Power: 57	Re: Helios Workstation Very Slow There are a number of post regarding these issues. Are you using DSL or cable?

01-13-2006, 08:45 AM	#3 (permalink)
eddiek Join Date: Aug 18 2002 Location: CT Posts: 5 Rep Power: 0	Re: Helios Workstation Very Slow This is happening in a salon. Not over dsl or cable...actually in the salon on the network.

01-13-2006, 06:48 PM	#4 (permalink)
Rodney Join Date: Jul 25 2005 Posts: 371 Rep Power: 20	Re: Helios Workstation Very Slow What does DSL or Calbe have to do with it? Are you using a router?

01-13-2006, 07:42 PM	#5 (permalink)
tansource Join Date: Sep 18 2003 Posts: 125 Rep Power: 21	Re: Helios Workstation Very Slow check your network settings. If you are using USB networking get rid of it too slow. Switch to a cheap hub and a basic cat5 setup should be very fast. Check the network itself to see what speed you are getting. If you are at 100mb it should be very fast. It could also be the path needs streamlining to your POS.

01-14-2006, 01:45 AM	#6 (permalink)
applehat Tan Talk Industry Pro member Join Date: Jul 31 2005 Location: Huntsville, AL Age: 35 Posts: 436 Rep Power: 20	Re: Helios Workstation Very Slow also, are they the same kind of computers? If you workstation 2 is a piece of crap, its gonna be slow :-P But yes, never use USB networking __________________

02-08-2006, 08:36 PM	#7 (permalink)
eddiek Join Date: Aug 18 2002 Location: CT Posts: 5 Rep Power: 0	Re: Helios Workstation Very Slow It is all cat 5 networking, cisco 800 series router,Helios suggested 512 kb RAM on workstation...I have 1 GB Ram on Workstation.

02-09-2006, 07:49 AM	#8 (permalink)
Tommy Join Date: Jul 16 2005 Posts: 283 Rep Power: 19	Re: Helios Workstation Very Slow It seems to me that you are either dealing with a hardware or software configuration issue and the trick is to isolate which one. You could load Ms-Access on "workstation2" and "link" to the Helios data files on "workstation1", if the execution of client lookup queries using Ms-Access on "workstation2" is slow also, that would point to hardware configuration problem, where as if if the execution of client lookup queries using Ms-Access on "workstation2" is NOT slow, that would point to software (Helios) configuration problem. Also, as I understand your network setup from what's been posted here, "workstation1" needs the most resources because it's not only a workstation, but acts as a file server for "workstation2". Good Luck. Tom

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