Cash drawer and receipt printer help please...

SandiGirl · 01-11-2006, 10:17 PM

How do the 2 connect together? They're suppose to go on one port aren't they? I don't see anyting in the printer manual about connecting to a drawer.

SandiGirl · 01-11-2006, 10:22 PM

Does the drawer go into the DM connector?

Thomas Leggate · 01-12-2006, 05:48 PM

Typically the cash drawer has a "Y" cable. One end will go into the LPT port on the computer and the printer connects to the other end, completing the circuit allowing the cash drawer to pop when appropriate. Hope this helps.

tnannie · 01-12-2006, 05:49 PM

What He Said ^

SandiGirl · 01-12-2006, 05:54 PM

The drawer only has one phone jack looking line.

Neon Beach · 01-12-2006, 05:57 PM

And that should plug into the back of your rec. printer.

Thomas Leggate · 01-12-2006, 05:58 PM

Ah okay, that's a different issue. That's called an RS232 connection and needs to be used with a compatible printer. In this case the cash drawer does plug into the printer, if your printer doesn't have this sort of jack you have the wrong one. Typically in this sort of setup, the drawer will be compatible with only one manufacturer of printer (eg: Epson, Star Micronics, etc).

SandiGirl · 01-12-2006, 11:52 PM

The computers not reading the printer or whatever. There was no CD with it. I hate computers.

SandiGirl · 01-13-2006, 11:58 AM

I saved the TanTrack file from my laptop (where I set it up) onto my memory card to upload to the new computer but now it's saying Component 'RICHTX32.OCX' or one of it's dependencies is not correctly registered.

*snarl*

Neon Beach · 01-13-2006, 12:07 PM

Is the spot within Tan Track to set the peripherals for your printer and drawer?

01-11-2006, 10:17 PM	#1 (permalink)
SandiGirl OFFICIAL BFF member Join Date: Jan 2 2005 Location: BFFland Posts: 3,331 Rep Power: 36	Cash drawer and receipt printer help please... How do the 2 connect together? They're suppose to go on one port aren't they? I don't see anyting in the printer manual about connecting to a drawer.

01-11-2006, 10:22 PM	#2 (permalink)
SandiGirl OFFICIAL BFF member Join Date: Jan 2 2005 Location: BFFland Posts: 3,331 Rep Power: 36	Re: Cash drawer and receipt printer help please... Does the drawer go into the DM connector?

01-12-2006, 05:48 PM	#3 (permalink)
Thomas Leggate Join Date: Jan 5 2005 Location: Salem, OR Age: 35 Posts: 35 Rep Power: 0	Re: Cash drawer and receipt printer help please... Typically the cash drawer has a "Y" cable. One end will go into the LPT port on the computer and the printer connects to the other end, completing the circuit allowing the cash drawer to pop when appropriate. Hope this helps. __________________ Thomas Leggate Area Manager/Consultant Complete Software Solutions, Inc. (877) 277-0445 toml@completesoft.com http://www.completesoft.com (video store software) http://www.solistan.com (tanning salon software)

01-12-2006, 05:49 PM	#4 (permalink)
tnannie I love Derf!! Join Date: Aug 16 2004 Location: nunya Age: 43 Posts: 3,215 Rep Power: 92	Re: Cash drawer and receipt printer help please... What He Said ^

01-12-2006, 05:54 PM	#5 (permalink)
SandiGirl OFFICIAL BFF member Join Date: Jan 2 2005 Location: BFFland Posts: 3,331 Rep Power: 36	Re: Cash drawer and receipt printer help please... The drawer only has one phone jack looking line.

01-12-2006, 05:57 PM	#6 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Re: Cash drawer and receipt printer help please... And that should plug into the back of your rec. printer.

01-12-2006, 05:58 PM	#7 (permalink)
Thomas Leggate Join Date: Jan 5 2005 Location: Salem, OR Age: 35 Posts: 35 Rep Power: 0	Re: Cash drawer and receipt printer help please... Ah okay, that's a different issue. That's called an RS232 connection and needs to be used with a compatible printer. In this case the cash drawer does plug into the printer, if your printer doesn't have this sort of jack you have the wrong one. Typically in this sort of setup, the drawer will be compatible with only one manufacturer of printer (eg: Epson, Star Micronics, etc). __________________ Thomas Leggate Area Manager/Consultant Complete Software Solutions, Inc. (877) 277-0445 toml@completesoft.com http://www.completesoft.com (video store software) http://www.solistan.com (tanning salon software)

01-12-2006, 11:52 PM	#8 (permalink)
SandiGirl OFFICIAL BFF member Join Date: Jan 2 2005 Location: BFFland Posts: 3,331 Rep Power: 36	Re: Cash drawer and receipt printer help please... The computers not reading the printer or whatever. There was no CD with it. I hate computers.

01-13-2006, 11:58 AM	#9 (permalink)
SandiGirl OFFICIAL BFF member Join Date: Jan 2 2005 Location: BFFland Posts: 3,331 Rep Power: 36	Re: Cash drawer and receipt printer help please... I saved the TanTrack file from my laptop (where I set it up) onto my memory card to upload to the new computer but now it's saying Component 'RICHTX32.OCX' or one of it's dependencies is not correctly registered. snarl

01-13-2006, 12:07 PM	#10 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Re: Cash drawer and receipt printer help please... Is the spot within Tan Track to set the peripherals for your printer and drawer?

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)