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Old 01-08-2006, 06:07 PM   #1 (permalink)
 
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Time will start but beds won't turn on

Hello... Our beds are timed to turn on automatically after 3 minutes, but after the three minutes, only the time shows and the lamps won't turn on. This happened all of a sudden, with three of the beds doing this at first and now all of them are. Any help would be greatly appreciated!!!
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Old 01-09-2006, 11:34 AM   #2 (permalink)
 
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Re: Time will start but beds won't turn on

What software are you using or are you using your system manually? What timers are you using?

The software should have a setting somewhere called lamps on or something like that. This needs to be turned on.

Kevin Barrett
ADI Tech Support
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Old 01-09-2006, 12:32 PM   #3 (permalink)
 
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Re: Time will start but beds won't turn on

Thank you for your reply. We have TanTrack by Nichesoft...
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Old 01-09-2006, 01:15 PM   #4 (permalink)
 
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Re: Time will start but beds won't turn on

There should be a setting in Tan Track that either reads Lamps On, Start time with lamps on or something like that in the software. We call this the Auto Start, and it is taken over by the software (I am assuming you are using T-Max timers).

Kevin Barrett
ADI Tech Support
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Old 01-10-2006, 02:41 AM   #5 (permalink)
 
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Re: Time will start but beds won't turn on

Thank you sooooo much for the advice!!! Really helped!
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