Time will start but beds won't turn on

BB84 · 01-08-2006, 06:07 PM

Hello... Our beds are timed to turn on automatically after 3 minutes, but after the three minutes, only the time shows and the lamps won't turn on. This happened all of a sudden, with three of the beds doing this at first and now all of them are. Any help would be greatly appreciated!!!

Kevin Barrett · 01-09-2006, 11:34 AM

What software are you using or are you using your system manually? What timers are you using?

The software should have a setting somewhere called lamps on or something like that. This needs to be turned on.

Kevin Barrett
ADI Tech Support

BB84 · 01-09-2006, 12:32 PM

Thank you for your reply. We have TanTrack by Nichesoft...

Kevin Barrett · 01-09-2006, 01:15 PM

There should be a setting in Tan Track that either reads Lamps On, Start time with lamps on or something like that in the software. We call this the Auto Start, and it is taken over by the software (I am assuming you are using T-Max timers).

Kevin Barrett
ADI Tech Support

BB84 · 01-10-2006, 02:41 AM

Thank you sooooo much for the advice!!! Really helped!

01-08-2006, 06:07 PM	#1 (permalink)
BB84 Join Date: Mar 31 2005 Posts: 17 Rep Power: 0	Time will start but beds won't turn on Hello... Our beds are timed to turn on automatically after 3 minutes, but after the three minutes, only the time shows and the lamps won't turn on. This happened all of a sudden, with three of the beds doing this at first and now all of them are. Any help would be greatly appreciated!!!

01-09-2006, 11:34 AM	#2 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	Re: Time will start but beds won't turn on What software are you using or are you using your system manually? What timers are you using? The software should have a setting somewhere called lamps on or something like that. This needs to be turned on. Kevin Barrett ADI Tech Support

01-09-2006, 12:32 PM	#3 (permalink)
BB84 Join Date: Mar 31 2005 Posts: 17 Rep Power: 0	Re: Time will start but beds won't turn on Thank you for your reply. We have TanTrack by Nichesoft...

01-09-2006, 01:15 PM	#4 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	Re: Time will start but beds won't turn on There should be a setting in Tan Track that either reads Lamps On, Start time with lamps on or something like that in the software. We call this the Auto Start, and it is taken over by the software (I am assuming you are using T-Max timers). Kevin Barrett ADI Tech Support

01-10-2006, 02:41 AM	#5 (permalink)
BB84 Join Date: Mar 31 2005 Posts: 17 Rep Power: 0	Re: Time will start but beds won't turn on Thank you sooooo much for the advice!!! Really helped!

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