Help with tantrack - Page 2

pcstutsman · 12-21-2005, 11:32 AM

Ok, we upgrade sbc and are running 436 up load speed, STILL DIDN"T HELP!!!!!!!!!!!!!!!!!!!!

Nichesoft · 12-23-2005, 01:26 PM

I wish there was some kind of fix we could issue to resolve this but its actually not an issue with TanTrack. When your main computer is sending the information to the second computer over your VPN something is slowing it down. TanTrack is just reading it as fast as its getting it. It may be some setting on your VPN or the main stations upload capability. Also I would recommend you test your upload speed from the main computer. There are tons of tests online that will gage your upload speed. It may not be living up to what your ISP is claiming for your area.

clubtan1 · 12-23-2005, 01:32 PM

Is it possible for you to switch to high speed cable inter net service??

tanman0302 · 01-11-2006, 01:01 PM

HOW ARE YOU CONNECTED TO THE OTHER STORE. IF IT IS WITH A VPN, THAT IS YOUR PROBLEM. I HAD MINE THAT WAY AND I HAD THE SAME PROBLEM. E-MAIL ME AT TANMAN71@MSN.COM AND I CAN HOPEFULLY HELP!!

pcstutsman · 01-11-2006, 01:25 PM

We did have it on a vpn, but its now taken off supposdely and our main location is still fine but the second one is slow. Josh is helping us best he can. We've also had a lot of errors lately, just popping up and corrupting things.

Thomas Leggate · 01-12-2006, 06:52 PM

To check your upload/download speeds you can go to the following web address. It will help you to verify you are getting what you should from DSL services. If you're well below the level you are paying for it could be something as simple as replacing the phone cord between the wall and computer or something as complicated as having the phone company out to troubleshoot the line.

http://www.dslreports.com

Click on "Tools" on the left hand side, then speed tests. You should be able to see several different servers to connect to to do the test.

Hope this helps.

tanman0302 · 01-13-2006, 10:57 AM

hey PC... I think i found the problem at my store...CALL ME!!!

12-21-2005, 11:32 AM	#11 (permalink)
pcstutsman I'm Banned Join Date: Jun 27 2004 Location: Indiana Age: 28 Posts: 8,293 Rep Power: 0	Re: Help with tantrack Ok, we upgrade sbc and are running 436 up load speed, STILL DIDN"T HELP!!!!!!!!!!!!!!!!!!!!

12-23-2005, 01:26 PM	#12 (permalink)
Nichesoft Join Date: Oct 7 2004 Location: Dallas,Tx Posts: 111 Rep Power: 5	Re: Help with tantrack I wish there was some kind of fix we could issue to resolve this but its actually not an issue with TanTrack. When your main computer is sending the information to the second computer over your VPN something is slowing it down. TanTrack is just reading it as fast as its getting it. It may be some setting on your VPN or the main stations upload capability. Also I would recommend you test your upload speed from the main computer. There are tons of tests online that will gage your upload speed. It may not be living up to what your ISP is claiming for your area.

12-23-2005, 01:32 PM	#13 (permalink)
clubtan1 Join Date: Jan 31 2005 Posts: 3,317 Rep Power: 42	Re: Help with tantrack Is it possible for you to switch to high speed cable inter net service??

01-11-2006, 01:01 PM	#14 (permalink)
tanman0302 Join Date: Jul 13 2002 Location: CT Age: 36 Posts: 829 Rep Power: 9	Re: Help with tantrack HOW ARE YOU CONNECTED TO THE OTHER STORE. IF IT IS WITH A VPN, THAT IS YOUR PROBLEM. I HAD MINE THAT WAY AND I HAD THE SAME PROBLEM. E-MAIL ME AT TANMAN71@MSN.COM AND I CAN HOPEFULLY HELP!!

01-11-2006, 01:25 PM	#15 (permalink)
pcstutsman I'm Banned Join Date: Jun 27 2004 Location: Indiana Age: 28 Posts: 8,293 Rep Power: 0	Re: Help with tantrack We did have it on a vpn, but its now taken off supposdely and our main location is still fine but the second one is slow. Josh is helping us best he can. We've also had a lot of errors lately, just popping up and corrupting things.

01-12-2006, 06:52 PM	#16 (permalink)
Thomas Leggate Join Date: Jan 5 2005 Location: Salem, OR Age: 36 Posts: 35 Rep Power: 0	Re: Help with tantrack To check your upload/download speeds you can go to the following web address. It will help you to verify you are getting what you should from DSL services. If you're well below the level you are paying for it could be something as simple as replacing the phone cord between the wall and computer or something as complicated as having the phone company out to troubleshoot the line. http://www.dslreports.com Click on "Tools" on the left hand side, then speed tests. You should be able to see several different servers to connect to to do the test. Hope this helps. __________________ Thomas Leggate Area Manager/Consultant Complete Software Solutions, Inc. (877) 277-0445 toml@completesoft.com http://www.completesoft.com (video store software) http://www.solistan.com (tanning salon software)

01-13-2006, 10:57 AM	#17 (permalink)
tanman0302 Join Date: Jul 13 2002 Location: CT Age: 36 Posts: 829 Rep Power: 9	Re: Help with tantrack hey PC... I think i found the problem at my store...CALL ME!!!

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