Helios Changing Transaction Dates??

Sunspotbaby · 08-03-2005, 05:46 PM

After upgrading to 11.4 everyday I have to go in and adjust the dates on accounts.

Today I had 11 that the date on a transaction had changed from 5/11/05 to 8/2/05.

I am not sure what is going on????
Anyone else had this happen?

Windows XP Home Edition
NEW Dell Dimension 3000 computer

MATT A · 08-03-2005, 06:04 PM

Try going to Transaction click on the last one go to the date. Hit the END KEY 3 times then ESC. If it sill coninutes see if you have any dates that are in the future.

Andy · 08-03-2005, 07:36 PM

Strongly suggestion you talk to Helios Tech Support ... sounds like you may have a date security issue.

You will need to upgrade to XP Professional, per you Software Maintenance Agreement with Helios ... XP Home is not a supported operating system.

The suggestion from GENIUS should identify if you have any other transactions out there that will become a problem.

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08-03-2005, 05:46 PM	#1 (permalink)
Sunspotbaby Join Date: Jul 12 2005 Location: Indiana Posts: 6 Rep Power: 0	After upgrading to 11.4 everyday I have to go in and adjust the dates on accounts. Today I had 11 that the date on a transaction had changed from 5/11/05 to 8/2/05. I am not sure what is going on???? Anyone else had this happen? Windows XP Home Edition NEW Dell Dimension 3000 computer

08-03-2005, 06:04 PM	#2 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,322 Rep Power: 30	Try going to Transaction click on the last one go to the date. Hit the END KEY 3 times then ESC. If it sill coninutes see if you have any dates that are in the future.

08-03-2005, 07:36 PM	#3 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,760 Rep Power: 9	Strongly suggestion you talk to Helios Tech Support ... sounds like you may have a date security issue. You will need to upgrade to XP Professional, per you Software Maintenance Agreement with Helios ... XP Home is not a supported operating system. The suggestion from GENIUS should identify if you have any other transactions out there that will become a problem.

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