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Old 05-27-2005, 03:58 PM   #1 (permalink)
 
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All of the sudden today the TMax quit communicating with one of the beds. The timer lights are off and when we reset the TMax Manager and rebooted the computer it said it would not try to communicate with room 6 until the error was corrected. We have also looked at the cables and do not see anything unplugged. We have a call into our trusty bed mechanic but thought I would also try here to do some additional trouble shooting.

Can anyone help?
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Old 05-27-2005, 04:00 PM   #2 (permalink)
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Do you have a 3A wall board, and if so, is it displaying anything?
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Old 05-27-2005, 04:03 PM   #3 (permalink)
 
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Did they have a falling out of some sort? Was there some cheating going on? Have they been on Jerry Springer?
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Old 05-27-2005, 04:04 PM   #4 (permalink)
 
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Can you help me understand? 3A wall board? We have individual timer boxes in the rooms and then a TMax Manager Pro at the desk.
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Old 05-27-2005, 04:05 PM   #5 (permalink)
 
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what kind of bed??? and also did you make sure none of your cord that looks line phone wire got sut or sliced anywhere??? my hubcap installed all our beds and we even have one that is not compatible with t-max for the customer to turn on from the bed...but does everything else...we bought that bed from the UK and it is all well worth that minor glitch as it makes us killer money...Hope we can help you...he said he might have an idea...anyway let me know what kind of bed and he can go from there...please email me...thanks, Soo
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Old 05-27-2005, 04:07 PM   #6 (permalink)
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Does the timer box in the room say T-Max 3A on it?
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Old 05-27-2005, 04:08 PM   #7 (permalink)
 
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Pryzma 1048. It was working fine (used many times today) until about 45 minutes ago. We have checked the cords ('phone' line and the black cord) and nothing seems to be out of place.

The timer on the wall in the room doesn't have a read out on it... it is not showing '0'. Looks like there is no power to it.
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Old 05-27-2005, 04:09 PM   #8 (permalink)
 
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I am checking now... yep it is a 3A.
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Old 05-27-2005, 04:10 PM   #9 (permalink)
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Quote:
On 2005-05-27 16:08:00, arubagals wrote:
Pryzma 1048. It was working fine (used many times today) until about 45 minutes ago. We have checked the cords ('phone' line and the black cord) and nothing seems to be out of place.

The timer on the wall in the room doesn't have a read out on it... it is not showing '0'. Looks like there is no power to it.

That's the problem.
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Old 05-27-2005, 04:11 PM   #10 (permalink)
 
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Bed schmed. Is this unit the last one on the "daisychain" hookup?

Quote:my hubcap installed all our beds Huh?

If this unit is in the middle of the daisy chain, the rest of your units will not function with the T-Max either.......
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