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Old 05-10-2005, 04:24 PM   #1 (permalink)
 
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got letter from helios saying they drafting my account for 895.00 for dongle that was supposed to be returned. helios was suppose to send out call slip but never did.so if you have an old one i would put a stop payment on your account then send it in or they will take it out. i talked to the lady Diana Spears at helios and she siad they drafted over 300 accounts on friday and that i would get a refuns sometime after they recieved it! heard that before !!!!!!!!!!!!!!!
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Old 05-10-2005, 05:06 PM   #2 (permalink)
 
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Got my letter today in the mail saying they already took money out but checked my accounton line and no draft out as of yet.WTF?
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Old 05-10-2005, 05:18 PM   #3 (permalink)
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Whats a dongle?
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Old 05-10-2005, 05:27 PM   #4 (permalink)
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The dongle is the Key that goes into the USB port to allow you to run Helios. Without the dongle you may only put in up to 25 clients in the system. This allows Helios to control software to each location. They will refund your money when they get the dongle back.
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Old 05-10-2005, 07:50 PM   #5 (permalink)
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Well, that was my giggle for the day...
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