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Old 04-22-2005, 02:55 AM   #1 (permalink)
 
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does anyone have the Suntouch program to run there salon?
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Old 04-22-2005, 10:39 AM   #2 (permalink)
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Yes. I do. Can't say I am overly thrilled with it.
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Old 04-22-2005, 12:09 PM   #3 (permalink)
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Yes, I do. Don't have any complaints about it. I also don't have anything to compare it to. I'm a new salon owner and it came with the salon when I bought it.
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Old 04-22-2005, 01:06 PM   #4 (permalink)
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been using it for 2 1/2 years now, they all have some bugs in them, but overall I am happy with it.
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Old 04-22-2005, 05:03 PM   #5 (permalink)
 
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We started using it a few months ago. Pluses include, very easy to setup, easy to train staff and easy to use. Of course, the ease of use comes at a cost, less flexibility with reports, etc.

One of the annoying things is if you are setting up a new account or running a report and someone comes in to tan, you can't just put them in a room without losing what you've been working on.
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Old 05-27-2005, 09:49 PM   #6 (permalink)
 
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I have it and it came with the previous business. I dont have anything to compare it to but it will kick me off sometimes then I have to do all sorts of things to get it running again-dont know if it is computer of software. Heard customer service in horrid though.
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Old 05-28-2005, 04:22 PM   #7 (permalink)
 
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I have been using it since I took over the salon at the end of Feb. I have had no problems, that I could not figure out. Don't know why I need to pay $39.00 a month. You can never get them on the phone with out a wait. My PC at the salon is not hooked up to internet. Seems like the only way for it to crash would be if my PC just crashed.
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Old 07-13-2005, 07:10 AM   #8 (permalink)
 
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Why are you paying a monthly charge,I have had suntouch for 5yrs.and only pay if its a big problem and you pay by the drink.
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