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Old 04-16-2005, 12:53 AM   #1 (permalink)
 
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How do I configure Helios to run when logged in as a normal user. I found the procedures to configure XP but I'm running 2000 pro. Help

Thanks,
John
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Old 04-16-2005, 09:34 AM   #2 (permalink)
 
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Tech Support can provide you with the steps to do this on either XP Pro or Win2000

Basically, you need to set permissions in the Systems Registry on the Helios Key for the limited user (or Everyone) to have full control. With Win2000, you need to use Regedt32 to set permissions in the Security tab on the Helios Key.

Then on the Helios Data directory you need to set the security setting to provide the limited user (or Everyone) to have full control.

Hope this helps, contact Tech Support for further instructions and details.
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Old 04-28-2005, 08:57 PM   #3 (permalink)
 
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Can they e-mail me the procedures. I would like to make these changes after hours. I do currently have a contract with Helios.
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Old 04-29-2005, 01:40 PM   #4 (permalink)
 
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Call Helios Tech Support and ask them for the procedures to be email.

You can also email the request to support@gohelios.com

Make sure you identify that you are using Windows 2000 ... the procedure for 2000 is very different from XP Pro

Make sure you leave the current administrator account and create a new user for the "normal" (limited) account. That way if all is not well the administrator account should still be operational.
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Old 05-17-2005, 01:38 AM   #5 (permalink)
 
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Andy, quit polluting the forum with "call helios tech support". If you don't know the answer or are unwilling to help just button it..
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Old 05-17-2005, 05:55 PM   #6 (permalink)
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Quote:
On 2005-05-17 00:38:00, Nudebie wrote:
Andy, quit polluting the forum with "call helios tech support". If you don't know the answer or are unwilling to help just button it..


Perhaps you need to button it. Andy has always been helpfull for everyone there is a reason he is asking to call tech support.
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Old 05-20-2005, 03:38 PM   #7 (permalink)
 
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Nudebie ... two responses on your comment.

1. Many times I am out of the office when I respond to questions within Internet Forum. On this issue for example we have written procedures relating to the steps that Tech Support can provide. I guess I could just say nothing but believed that referring jlb1484 to the appropriate source of the solution to their questions would be desirable.

2. With respect I believe the 1,281,118 characters that I have contributed (to date) to this forum over the last 5+ years may in fact give me the right to response as I see fit. You do not like my response ... press that BACK button.
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Old 05-20-2005, 03:54 PM   #8 (permalink)
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Way to Go Andy !!!!!

MANY times it's easier to walk through the procedure with Tech Support on the phone, rather than just 'winging it' with internet advice.

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