Helios data restore not working

TanTechie · 01-24-2005, 07:37 PM

Our computer crashed. Most recent Helios backup of data files is a few months old. Reinstalled ver 9.4. Helios opens fine with sample data. When we copied our Data directory from a backup cd to the Helios/Data directory, it won't open. Helios starts to load then says the "client.mdb" file is in an unrecognized database format. Won't let us in at all unless we switch back to the sample files. Is there any kind of "fix" or "rebuild" or anything for our data files to even verify they were good or can be fixed? We are scrounging in the meantime for other data backups (the need for better organization learned the hard way). Any ideas?

Patrick

Neon Beach · 01-24-2005, 08:14 PM

Might be of interest:

http://www.tantalk.com/viewtopic.php?topic=2337019&forum=2

MATT A · 01-24-2005, 09:25 PM

Well first I do back up disks and have an external back up. Do you have two computers? If so you can do a db compare. I think that would get them to read.

Neon Beach · 01-24-2005, 09:27 PM

Better explain db compare..........

MATT A · 01-24-2005, 09:30 PM

Compares data bases I have the file. I'm trying to think I actually just fixed this problem not to long ago.

Teresa · 01-24-2005, 09:43 PM

v 9.4 is SO Long AGO..... I can't remember back that far, I am too old.

Neon Beach · 01-24-2005, 09:54 PM

Hey, I still use it, sheesh. I think the problem may have been that they did not close the entire program before doing the back up and lost some data. ~shrug~

TanTechie · 01-25-2005, 08:41 AM

Wow - quick responses - I love this forum. I appreciate your help. You are all very friendly.

Looking over the backup disk, there are .ldb files which indicate the program was running while someone did the backup. I'm sure that didn't help.

Where do I find this "db compare" file? Is it buried in the Helios utilities somewhere?

Thanks again for everything,
Patrick

MATT A · 01-25-2005, 09:18 AM

Your going to have to call helios to get a download of it.

Teresa · 01-25-2005, 10:19 AM

Come on Neon you are just a bit older than me....can you remember the DOS version???? Get away from it for awhile....out of site, out of mind.

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01-24-2005, 07:37 PM	#1 (permalink)
TanTechie Join Date: Jan 24 2005 Posts: 3 Rep Power: 0	Our computer crashed. Most recent Helios backup of data files is a few months old. Reinstalled ver 9.4. Helios opens fine with sample data. When we copied our Data directory from a backup cd to the Helios/Data directory, it won't open. Helios starts to load then says the "client.mdb" file is in an unrecognized database format. Won't let us in at all unless we switch back to the sample files. Is there any kind of "fix" or "rebuild" or anything for our data files to even verify they were good or can be fixed? We are scrounging in the meantime for other data backups (the need for better organization learned the hard way). Any ideas? Patrick

01-24-2005, 08:14 PM	#2 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Might be of interest: http://www.tantalk.com/viewtopic.php?topic=2337019&forum=2

01-24-2005, 09:25 PM	#3 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,542 Rep Power: 31	Well first I do back up disks and have an external back up. Do you have two computers? If so you can do a db compare. I think that would get them to read.

01-24-2005, 09:27 PM	#4 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Better explain db compare..........

01-24-2005, 09:30 PM	#5 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,542 Rep Power: 31	Compares data bases I have the file. I'm trying to think I actually just fixed this problem not to long ago.

01-24-2005, 09:43 PM	#6 (permalink)
Teresa Join Date: Dec 29 2001 Location: Davenport, IA Age: 44 Posts: 2,803 Rep Power: 9	v 9.4 is SO Long AGO..... I can't remember back that far, I am too old.

01-24-2005, 09:54 PM	#7 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Hey, I still use it, sheesh. I think the problem may have been that they did not close the entire program before doing the back up and lost some data. ~shrug~

01-25-2005, 08:41 AM	#8 (permalink)
TanTechie Join Date: Jan 24 2005 Posts: 3 Rep Power: 0	Wow - quick responses - I love this forum. I appreciate your help. You are all very friendly. Looking over the backup disk, there are .ldb files which indicate the program was running while someone did the backup. I'm sure that didn't help. Where do I find this "db compare" file? Is it buried in the Helios utilities somewhere? Thanks again for everything, Patrick

01-25-2005, 09:18 AM	#9 (permalink)
MATT A Police Department Join Date: Sep 6 2004 Location: Awaiting Posts: 15,542 Rep Power: 31	Your going to have to call helios to get a download of it.

01-25-2005, 10:19 AM	#10 (permalink)
Teresa Join Date: Dec 29 2001 Location: Davenport, IA Age: 44 Posts: 2,803 Rep Power: 9	Come on Neon you are just a bit older than me....can you remember the DOS version???? Get away from it for awhile....out of site, out of mind.

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