Linking Salons?? - tanTALK

caribbeansun01 · 01-19-2005, 07:58 PM

We recently acquired an existing tanning salon. We would like the ability to link the salons so that our tanners will be able to tan at either location so long as they have an active package. This previous owner had a card system and we will be transferring all the info over. We currently use SunEase at our original location. SunEase hasn"t been the best program. There are glitches in it and so on so forth. And now Tim is gone and we have to struggle with customer service. Does anyone know if this program is linkable? And if it isn't what is a good program that is?

ergo · 01-20-2005, 01:11 PM

I dont know much about the Sunease software but i know sunlync is capable of linking multiple salons and has great customer support and works well.The only problem with it is it's expensive.

Teresa · 01-20-2005, 02:28 PM

Helios.....WAN is free with a maintenance agreement. Been working for our 4 salons for over 2 years now.

sunsally · 01-20-2005, 02:51 PM

Agree with Ergo - Sunlync is very good, and they're right there in Buffalo I think.

DWhite6872 · 01-20-2005, 08:15 PM

Helios networks easily if you hire Andy to help you. That is the only was we do it now.

CentralVA · 01-30-2005, 05:18 PM

Wait. Helios WAN is not exactly free. It does cost $299 per location to setup; that is to say, $299 for the hq site, and $299 per salon site. **THEN** it's $39 per month.

Good things about Helios WAN: Multi-salon sharing of client, and transaction database.
Not-so Good:Does not have a central office style management system, does not handle EFT well, and a few other annoyances.

Still not as expensive as say "SunLync", which can run into tens of thousands of dollars for three or morelocations.

caribbeansun01 · 01-30-2005, 09:25 PM

Yes, we contacted SunLync. They are right here outside of Buffalo. Their prices were outrageous. And their program really didn"t thrill us all that much. We will continue our search.

missmojorising · 01-30-2005, 09:27 PM

I have been liking SalonXpert..it has it's problems but it does have multi store functions.

Andy · 02-02-2005, 02:46 PM

To clarify posting by CentralVA

There is NO ADDITIONAL monthly fee to utilize the Helios WAN. The monthly fee to use Helios of $39.99 remains unchanged if you implement the Helios WAN.

There is a setup fee associated with adding a location to the Helios WAN (this also applies to the WAN Server as well as each location). The fee is $299. per location on Tuesday thru Thursday morning Central Time or $399. per location After Hours or on Weekends. Optionally (and recommended) you can have a Helios WAN Installer onsite to prepare and install the Helios WAN in your operation, call Helios Tech Support for details on this service.

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01-19-2005, 07:58 PM	#1 (permalink)
caribbeansun01 I love Derf!! Join Date: Dec 2 2004 Location: Depew, NY Posts: 911 Rep Power: 24	We recently acquired an existing tanning salon. We would like the ability to link the salons so that our tanners will be able to tan at either location so long as they have an active package. This previous owner had a card system and we will be transferring all the info over. We currently use SunEase at our original location. SunEase hasn"t been the best program. There are glitches in it and so on so forth. And now Tim is gone and we have to struggle with customer service. Does anyone know if this program is linkable? And if it isn't what is a good program that is?

01-20-2005, 01:11 PM	#2 (permalink)
ergo Join Date: Aug 17 2001 Location: Western Ny Age: 55 Posts: 247 Rep Power: 23	I dont know much about the Sunease software but i know sunlync is capable of linking multiple salons and has great customer support and works well.The only problem with it is it's expensive.

01-20-2005, 02:28 PM	#3 (permalink)
Teresa Join Date: Dec 29 2001 Location: Davenport, IA Age: 60 Posts: 2,432 Rep Power: 25	Helios.....WAN is free with a maintenance agreement. Been working for our 4 salons for over 2 years now.

01-20-2005, 02:51 PM	#4 (permalink)
sunsally Team TanTalk Join Date: Nov 23 2004 Location: ITA Member & Berman Supporter! Posts: 3,136 Rep Power: 25	Agree with Ergo - Sunlync is very good, and they're right there in Buffalo I think.

01-20-2005, 08:15 PM	#5 (permalink)
DWhite6872 Waiting Confirmation Join Date: Apr 22 2004 Posts: 3,646 Rep Power: 0	Helios networks easily if you hire Andy to help you. That is the only was we do it now.

01-30-2005, 05:18 PM	#6 (permalink)
CentralVA Join Date: Jun 7 2004 Location: Virginia Posts: 133 Rep Power: 20	Wait. Helios WAN is not exactly free. It does cost $299 per location to setup; that is to say, $299 for the hq site, and $299 per salon site. THEN it's $39 per month. Good things about Helios WAN: Multi-salon sharing of client, and transaction database. Not-so Good:Does not have a central office style management system, does not handle EFT well, and a few other annoyances. Still not as expensive as say "SunLync", which can run into tens of thousands of dollars for three or morelocations.

01-30-2005, 09:25 PM	#7 (permalink)
caribbeansun01 I love Derf!! Join Date: Dec 2 2004 Location: Depew, NY Posts: 911 Rep Power: 24	Yes, we contacted SunLync. They are right here outside of Buffalo. Their prices were outrageous. And their program really didn"t thrill us all that much. We will continue our search.

01-30-2005, 09:27 PM	#8 (permalink)
missmojorising I Love Derf! Who Doesn't? Join Date: Nov 17 2004 Location: Suite B4 Posts: 1,255 Rep Power: 28	I have been liking SalonXpert..it has it's problems but it does have multi store functions.

02-02-2005, 02:46 PM	#9 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,768 Rep Power: 25	To clarify posting by CentralVA There is NO ADDITIONAL monthly fee to utilize the Helios WAN. The monthly fee to use Helios of $39.99 remains unchanged if you implement the Helios WAN. There is a setup fee associated with adding a location to the Helios WAN (this also applies to the WAN Server as well as each location). The fee is $299. per location on Tuesday thru Thursday morning Central Time or $399. per location After Hours or on Weekends. Optionally (and recommended) you can have a Helios WAN Installer onsite to prepare and install the Helios WAN in your operation, call Helios Tech Support for details on this service.

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