Help XP +9.40 - tanTALK

Sonshinetans · 12-12-2004, 08:12 PM

I know I'm not suppose to go backwards but I need help. We went back to 9.40 and everything is great except when trying to map my data path I keep getting an error. I'm doing it the same way I did in win 2000 but helios is stating my mapped data path can't be found.
What do I need to do to get my workstation to read my server's helios data folder.
Thanks
Andy, I understand if you can't help with this problem but does anyone have a network with windows Xp
Thanks in advance.
tommy

duvaltan · 12-13-2004, 01:50 PM

Version 9.4 does not install well on Windows XP, even when utilizing the Windows 98 Compatibility wizzard. You will have difficulty getting any of your workstations to recognize the dongle on an XP machine. We always ran one Windows 98 for the dongle address and used XP workstations as clients. Make sure your data folder is shared and run the Multi User setup in Helios and it should recognize a mapped drive. Hope this helps.

Sonshinetans · 12-14-2004, 12:31 PM

Yeah, we had so much trouble we decided to load vs 11 back. Talk about wasted time, Wow
thanks for the help though.
tommy

slowhand · 12-30-2004, 05:54 PM

Well, just for the record, I installed Helios 9.4 last May on two Windows XP Professional computers and they work together perfectly. It needed no work-arounds. I used Helios tech but they won't do that for you now on 9.4.

Neon Beach · 12-31-2004, 07:55 AM

Wonder how 9.4 works with XP Home?

Neon Beach · 12-31-2004, 08:01 AM

Disregard, found a thread re: this question.

BlueEzs007 · 02-06-2005, 07:36 PM

About once or twice a week computer freezes up...has to be rebooted...then get message that we don't have the proper hardware to run this program...then demo mode comes up......have to reboot several times to get it to run right. Running version 9.4 on Windows XP professional just like Helios said to...in fact had to buy new computer system after the fact. Anyone have any ideas how to stop this aggrivation??

BlueEzs007 · 02-07-2005, 08:39 AM

I installed Verion 9.4 about two years ago and would not get it to work properly. Called Helios support and was told it had to run on Windows XP professional. Had to go buy a new computer system before they would even help me. After that whole ordeal I dropped the support because I could never get answers and just got a computer guy to come in and figure it out. Just wondering if you guys could share your ideas.....Thanks in advance....

BlueEzs007 · 02-07-2005, 08:45 AM

I installed Verion 9.4 about two years ago and would not get it to work properly. Called Helios support and was told it had to run on Windows XP professional. Had to go buy a new computer system before they would even help me. After that whole ordeal I dropped the support because I could never get answers and just got a computer guy to come in and figure it out. Just wondering if you guys could share your ideas.....Thanks in advance....

Neon Beach · 02-07-2005, 08:47 AM

I have 9.4 installed on this computer which runs XP Home (Jan. 05), no problem other than the "dongle" not recognizing the operating system. This issue was easily resolved by going to the "dongle" makers website and downloading the proper upgrade.

www.marx.com

12-12-2004, 08:12 PM	#1 (permalink)
Sonshinetans Join Date: Oct 23 2000 Location: alabama Posts: 455 Rep Power: 24	I know I'm not suppose to go backwards but I need help. We went back to 9.40 and everything is great except when trying to map my data path I keep getting an error. I'm doing it the same way I did in win 2000 but helios is stating my mapped data path can't be found. What do I need to do to get my workstation to read my server's helios data folder. Thanks Andy, I understand if you can't help with this problem but does anyone have a network with windows Xp Thanks in advance. tommy

12-13-2004, 01:50 PM	#2 (permalink)
duvaltan Join Date: Apr 1 2003 Location: Key West, Florida Posts: 30 Rep Power: 0	Version 9.4 does not install well on Windows XP, even when utilizing the Windows 98 Compatibility wizzard. You will have difficulty getting any of your workstations to recognize the dongle on an XP machine. We always ran one Windows 98 for the dongle address and used XP workstations as clients. Make sure your data folder is shared and run the Multi User setup in Helios and it should recognize a mapped drive. Hope this helps.

12-14-2004, 12:31 PM	#3 (permalink)
Sonshinetans Join Date: Oct 23 2000 Location: alabama Posts: 455 Rep Power: 24	Yeah, we had so much trouble we decided to load vs 11 back. Talk about wasted time, Wow thanks for the help though. tommy

12-30-2004, 05:54 PM	#4 (permalink)
slowhand Join Date: Oct 2 2004 Age: 75 Posts: 62 Rep Power: 0	Well, just for the record, I installed Helios 9.4 last May on two Windows XP Professional computers and they work together perfectly. It needed no work-arounds. I used Helios tech but they won't do that for you now on 9.4.

12-31-2004, 07:55 AM	#5 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	Wonder how 9.4 works with XP Home?

12-31-2004, 08:01 AM	#6 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	Disregard, found a thread re: this question.

02-06-2005, 07:36 PM	#7 (permalink)
BlueEzs007 Join Date: Jul 21 2002 Location: NC Posts: 129 Rep Power: 22	About once or twice a week computer freezes up...has to be rebooted...then get message that we don't have the proper hardware to run this program...then demo mode comes up......have to reboot several times to get it to run right. Running version 9.4 on Windows XP professional just like Helios said to...in fact had to buy new computer system after the fact. Anyone have any ideas how to stop this aggrivation??

02-07-2005, 08:39 AM	#8 (permalink)
BlueEzs007 Join Date: Jul 21 2002 Location: NC Posts: 129 Rep Power: 22	I installed Verion 9.4 about two years ago and would not get it to work properly. Called Helios support and was told it had to run on Windows XP professional. Had to go buy a new computer system before they would even help me. After that whole ordeal I dropped the support because I could never get answers and just got a computer guy to come in and figure it out. Just wondering if you guys could share your ideas.....Thanks in advance....

02-07-2005, 08:45 AM	#9 (permalink)
BlueEzs007 Join Date: Jul 21 2002 Location: NC Posts: 129 Rep Power: 22	I installed Verion 9.4 about two years ago and would not get it to work properly. Called Helios support and was told it had to run on Windows XP professional. Had to go buy a new computer system before they would even help me. After that whole ordeal I dropped the support because I could never get answers and just got a computer guy to come in and figure it out. Just wondering if you guys could share your ideas.....Thanks in advance....

02-07-2005, 08:47 AM	#10 (permalink)
Neon Beach Join Date: Nov 30 2000 Location: Ontario Age: 61 Posts: 38,594 Rep Power: 107	I have 9.4 installed on this computer which runs XP Home (Jan. 05), no problem other than the "dongle" not recognizing the operating system. This issue was easily resolved by going to the "dongle" makers website and downloading the proper upgrade. www.marx.com

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