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Technology Forum Computer questions? Need Technical assistance? Ask Andy! |
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06-19-2004, 10:23 AM | #1 (permalink) |
Join Date: May 11 2004
Posts: 7
Rep Power: 0 | I recently upgraded to V11 from V10 and now when i goto end sale i get the following error. "Item cannot be found in the collection corresponding to the requested name or ordinal. Class:Transact/Rst Set" Has anyone else had this problem? if so how did you fix it. Thanks |
06-19-2004, 10:59 AM | #2 (permalink) |
Join Date: Jan 25 2000 Location: CT
Posts: 1,768
Rep Power: 25 | Something is inconsistent about the Database Structure ... there is a CompareDB utility on the CD ... run the install for THAT utility from the CD ... it will copy the utility and Blank Databases (Make Sure you are doing it from the CD related to your current installed version ... or get same from Helios Tech Support) Back up your data Run the utility with all databases highlighted and a tick in Compare Destination against Master ... Press Compare Helios Tech Support can help you with this if further assistance is required |
06-19-2004, 11:21 AM | #4 (permalink) |
Join Date: Jan 25 2000 Location: CT
Posts: 1,768
Rep Power: 25 | It has every time for me ... encounter this in earlier conversions, have not encounter it for a while now .... suggest you discuss with Tech Support if you require more direction _________________ Andy Thompson Authorized HELIOS Independent Consultant Office: 877-777-6717 CELL: 317-529-0041 andy@myatso.com[ This Message was edited by: Andy @ MyATSO.ca on 2004-06-19 11:22 ] |
06-19-2004, 10:53 PM | #7 (permalink) |
Join Date: Dec 29 2001 Location: Davenport, IA Age: 60
Posts: 2,432
Rep Power: 25 | This happened to me and we had about 4 hours of running with those errors, after it was fixed those transactions were all MIA. Try to do a detailed daily report and see if any of those transations show up, for me they did not. My suggestion is to get it fixed ASAP and also maybe write down your transactions on paper until you get it fixed. |
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