client wait list - Page 2

Andy · 03-08-2005, 11:18 PM

In V12 the wait list will be realtime and interactive.

No plans to change the process within V11

Neon Beach · 03-08-2005, 11:24 PM

I still say, that if you have a busy salon, and do not have access to two or more networked computers, the appointment book and waiting list features are useless. ~shrug~

Andy · 03-08-2005, 11:29 PM

The functionality planned for the Wait List within V12 will most likely cause you to rethink that John.

You will have the ability to complete the transaction and place the tanning transaction on a "wait list" (pending Tanning transactions) and with the (a) bed becomes available - arm the timer. ALL from the POS screen without retrieving the client again.

THATS THE PLAN.

bymidnight · 03-08-2005, 11:37 PM

Thanks Andy, But what is the ETA on v12?

Neon Beach · 03-08-2005, 11:40 PM

Sounds nice Andy, but it really is much easier just to write in down in an appt. book. Personally, I feel that these features are a incentive used for selling the product, but really are not functual in the real world. IMO

Andy · 03-09-2005, 06:48 AM

You may have a point John on the Appointment book ... but the Wait List is a different thing all together.

The Appointment book has different priorities for different operators.

ETA on V12 ... late 2005 early 2006 ... the initial release ... it will be a slow deployment initially, this being a total rewrite of Helios the BETA environment will be for a significant period of time.

aimeekat · 08-10-2007, 01:14 PM

Has this function ever been implimented? I just got Helios in May, V 11.5.1 and I'm not sure that this has been added. Looks like that in 05 the plan was to have V12 out that year or 06. Did they just scrap V12?

Andy · 08-10-2007, 04:13 PM

V12 is Centrix

dawnheine · 08-11-2007, 01:13 AM

The most recent version of Helios they have sent me is 11.5...still does not appear to have the wait functionality that is described in this chain. Our salon does not take appointments, does not use appointment books and this feature would be very valuable to us. Sooooo...does this functionality exist within Helios now?

Andy · 08-11-2007, 09:33 AM

dawnheine ... as I stated above, there was never any intent to change the way the wait list functions in V11.

They did intend to address it in Centrix (V12) ... you would have to check with Helios as to whether they did or not.

08-10-2007, 01:14 PM	#17 (permalink)
aimeekat I love Derf!! Join Date: Mar 4 2007 Location: South Posts: 314 Rep Power: 2	Re: client wait list Has this function ever been implimented? I just got Helios in May, V 11.5.1 and I'm not sure that this has been added. Looks like that in 05 the plan was to have V12 out that year or 06. Did they just scrap V12?

08-10-2007, 04:13 PM	#18 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	Re: client wait list V12 is Centrix __________________ Andy Thompson andy@tommyk.com

08-11-2007, 01:13 AM	#19 (permalink)
dawnheine I love Derf!! Join Date: Feb 22 2007 Location: Illinois Posts: 206 Rep Power: 2	Re: client wait list The most recent version of Helios they have sent me is 11.5...still does not appear to have the wait functionality that is described in this chain. Our salon does not take appointments, does not use appointment books and this feature would be very valuable to us. Sooooo...does this functionality exist within Helios now?

08-11-2007, 09:33 AM	#20 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	Re: client wait list dawnheine ... as I stated above, there was never any intent to change the way the wait list functions in V11. They did intend to address it in Centrix (V12) ... you would have to check with Helios as to whether they did or not. __________________ Andy Thompson andy@tommyk.com

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
HELIOS ... V10 Features and Enhancements	Andy	Technology Forum	12	01-11-2004 10:51 PM
HELIOS - V10 Review of Changes and New Features	Andy	Technology Forum	5	01-20-2003 02:10 PM
Client List	Kimmee	Technology Forum	8	03-05-2002 02:42 PM

03-08-2005, 11:18 PM	#11 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	In V12 the wait list will be realtime and interactive. No plans to change the process within V11

03-08-2005, 11:24 PM	#12 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	I still say, that if you have a busy salon, and do not have access to two or more networked computers, the appointment book and waiting list features are useless. ~shrug~

03-08-2005, 11:29 PM	#13 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	The functionality planned for the Wait List within V12 will most likely cause you to rethink that John. You will have the ability to complete the transaction and place the tanning transaction on a "wait list" (pending Tanning transactions) and with the (a) bed becomes available - arm the timer. ALL from the POS screen without retrieving the client again. THATS THE PLAN.

03-08-2005, 11:37 PM	#14 (permalink)
bymidnight Join Date: Oct 9 2003 Posts: 12 Rep Power: 0	Thanks Andy, But what is the ETA on v12?

03-08-2005, 11:40 PM	#15 (permalink)
Neon Beach I'm Banned Join Date: Nov 30 2000 Location: Ontario Age: 45 Posts: 52,065 Rep Power: 0	Sounds nice Andy, but it really is much easier just to write in down in an appt. book. Personally, I feel that these features are a incentive used for selling the product, but really are not functual in the real world. IMO

03-09-2005, 06:48 AM	#16 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	You may have a point John on the Appointment book ... but the Wait List is a different thing all together. The Appointment book has different priorities for different operators. ETA on V12 ... late 2005 early 2006 ... the initial release ... it will be a slow deployment initially, this being a total rewrite of Helios the BETA environment will be for a significant period of time.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)