Helios and Manager can\'t find beds

Redneck Tan · 02-04-2004, 07:24 PM

Yes I uploaded Helios 11 and it found the Tmax manager, but neither the manager or helios locate the beds. they are tmax 1a's. this is the only thing holding us back from opening.

tanfixr · 02-04-2004, 08:20 PM

So did you address your 1A's? If so, did you set the maximum room number parameter on the manager? Did you try a test cable to one or more of the 1A's? Did you plug your 1A's in before turning your manager on? Where did you get your 1A's, are you sure they're good?

BTW, Helios doesn't communicate with the 1A's, just the Manager does.

tanfixr · 02-04-2004, 08:20 PM

[ This Message was edited by: tanfixr on 2004-02-04 19:21 ]

Redneck Tan · 02-04-2004, 11:03 PM

well now we have the first room on the manager but it stops there. max room number is set to 10 and tmax1a in that room is now set to two and room three to three but reads only the first room

top250tansyou · 02-04-2004, 11:46 PM

Tanfixer sounds like the expert. You know if you have just 1 bed in that chain thats no hooked up right or one wire thats not conneted right the whole system might not work. Try another room and see what happens.

Redneck Tan · 02-05-2004, 03:45 PM

i just wanted to thank everyone for the quick replies i've gotten all the beds running ... cept for my superbed we're having a problem with it not sure whats going on.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
HELIOS Regional Trainings - Winter Schedule	Andy	Technology Forum	3	11-09-2004 08:19 PM
HELIOS Training GOES ON THE ROAD !!!	Andy	Technology Forum	20	01-13-2004 08:42 AM
Why did Helios do it?????	progressive	Technology Forum	2	12-31-2003 12:41 AM
Networking workstation with helios	secretsun02	Technology Forum	17	02-05-2003 10:13 AM
Helios Local Networking	Andy	Technology Forum	3	08-02-2001 01:55 AM

02-04-2004, 07:24 PM	#1 (permalink)
Redneck Tan Join Date: Feb 4 2004 Posts: 3 Rep Power: 0	Yes I uploaded Helios 11 and it found the Tmax manager, but neither the manager or helios locate the beds. they are tmax 1a's. this is the only thing holding us back from opening.

02-04-2004, 08:20 PM	#2 (permalink)
tanfixr Join Date: Aug 12 2002 Location: Michigan Age: 44 Posts: 318 Rep Power: 7	So did you address your 1A's? If so, did you set the maximum room number parameter on the manager? Did you try a test cable to one or more of the 1A's? Did you plug your 1A's in before turning your manager on? Where did you get your 1A's, are you sure they're good? BTW, Helios doesn't communicate with the 1A's, just the Manager does.

02-04-2004, 08:20 PM	#3 (permalink)
tanfixr Join Date: Aug 12 2002 Location: Michigan Age: 44 Posts: 318 Rep Power: 7	[ This Message was edited by: tanfixr on 2004-02-04 19:21 ]

02-04-2004, 11:03 PM	#4 (permalink)
Redneck Tan Join Date: Feb 4 2004 Posts: 3 Rep Power: 0	well now we have the first room on the manager but it stops there. max room number is set to 10 and tmax1a in that room is now set to two and room three to three but reads only the first room

02-04-2004, 11:46 PM	#5 (permalink)
top250tansyou I love Derf!! Join Date: Jan 1 2004 Location: little rock Posts: 2,237 Rep Power: 6	Tanfixer sounds like the expert. You know if you have just 1 bed in that chain thats no hooked up right or one wire thats not conneted right the whole system might not work. Try another room and see what happens.

02-05-2004, 03:45 PM	#6 (permalink)
Redneck Tan Join Date: Feb 4 2004 Posts: 3 Rep Power: 0	i just wanted to thank everyone for the quick replies i've gotten all the beds running ... cept for my superbed we're having a problem with it not sure whats going on.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)