Help! TMax Manager not recognizing bed!

Tamar · 06-05-2003, 10:54 AM

I know you deal more with computer issues, Andy, but I'm sure hoping you can get me pointed in the right direction...

Yesterday, after a bed cut off, the TMax Manager went a little bonkers then did not recognize that particular bed (reads two horizontal slashes). When I went to reset the 3a in the room, it allowed me to pass 0, went to 1, then into the 4 minute countdown, almost like it was letting me set the time in the room but for only 1 minute! How weird, so I unplugged and replugged in the 3a at the wall receptacle and it read 39, 9.2, then 0.

Help!

Andy · 06-05-2003, 11:16 AM

Kevin and Dan also monitor this forum looking for people needing help with TMax issues.

If you wish you can also call into there Tech Support line ... 417-388-5101

Their website is http://www.appdig.com/

Hope this helps ...

Kevin Barrett · 06-05-2003, 11:21 AM

Your T-Max 3A has lost it's address. Do the following at the T-Max 3A:

Unplug power to your T-Max 3A and plug it back in.

Press and hold the Start/Stop and Up buttons at the same time until the display reads .1. Release the buttons.

Press and release the Start/Stop button. You will get a flashing 5.2.

Press the Up button. It will count up to 5.3, 5.4, 5.5, .0. When the display reads .0 the period will stop flashing (the 0 will still flash). Press the Up button until the display reads the address of the room.

Press the Start/Stop button. The display will read a .1 (nothing flashing).

Press both the Up and Down buttons until the period goes away.

Unplug power to your manager and plug it back in.

Kevin Barrett
ADI Tech Support

Tamar · 06-05-2003, 11:33 AM

Print!

Thanks, I'll be back to let you know if it worked...*hands clasped in prayer*...

Tamar · 06-05-2003, 11:51 AM

Unplugged power to 3a, then replugged.

Pressed and held start/stop & up, went to 1.

Pressed released start/stop and got a 3...

Pressed up and no change...

Pressed start/stop and bed came on for 1 minute....?????

Kevin Barrett · 06-05-2003, 12:58 PM

You started a session. You need to hold both the Start/Stop and Up buttons until you get a .1 (a period and 1).

Kevin Barrett
ADI Tech Support

Tamar · 06-05-2003, 01:45 PM

...brb...*footsteps clomping down the hall*...

Tamar · 06-05-2003, 01:54 PM

Kevin, will you marry me?

Thank you, thank you, thank you...

Kevin Barrett · 06-05-2003, 02:11 PM

I'm sure my wife won't mind:-)

I assume it's working. Glad I could help.

Kevin Barrett
ADI Tech Support

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06-05-2003, 10:54 AM	#1 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 2,240 Rep Power: 8	I know you deal more with computer issues, Andy, but I'm sure hoping you can get me pointed in the right direction... Yesterday, after a bed cut off, the TMax Manager went a little bonkers then did not recognize that particular bed (reads two horizontal slashes). When I went to reset the 3a in the room, it allowed me to pass 0, went to 1, then into the 4 minute countdown, almost like it was letting me set the time in the room but for only 1 minute! How weird, so I unplugged and replugged in the 3a at the wall receptacle and it read 39, 9.2, then 0. Help!

06-05-2003, 11:16 AM	#2 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	Kevin and Dan also monitor this forum looking for people needing help with TMax issues. If you wish you can also call into there Tech Support line ... 417-388-5101 Their website is http://www.appdig.com/ Hope this helps ...

06-05-2003, 11:21 AM	#3 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	Your T-Max 3A has lost it's address. Do the following at the T-Max 3A: Unplug power to your T-Max 3A and plug it back in. Press and hold the Start/Stop and Up buttons at the same time until the display reads .1. Release the buttons. Press and release the Start/Stop button. You will get a flashing 5.2. Press the Up button. It will count up to 5.3, 5.4, 5.5, .0. When the display reads .0 the period will stop flashing (the 0 will still flash). Press the Up button until the display reads the address of the room. Press the Start/Stop button. The display will read a .1 (nothing flashing). Press both the Up and Down buttons until the period goes away. Unplug power to your manager and plug it back in. Kevin Barrett ADI Tech Support

06-05-2003, 11:33 AM	#4 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 2,240 Rep Power: 8	Print! Thanks, I'll be back to let you know if it worked...hands clasped in prayer...

06-05-2003, 11:51 AM	#5 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 2,240 Rep Power: 8	Unplugged power to 3a, then replugged. Pressed and held start/stop & up, went to 1. Pressed released start/stop and got a 3... Pressed up and no change... Pressed start/stop and bed came on for 1 minute....?????

06-05-2003, 12:58 PM	#6 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	You started a session. You need to hold both the Start/Stop and Up buttons until you get a .1 (a period and 1). Kevin Barrett ADI Tech Support

06-05-2003, 01:45 PM	#7 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 2,240 Rep Power: 8	...brb...footsteps clomping down the hall...

06-05-2003, 01:54 PM	#8 (permalink)
Tamar Join Date: Aug 15 2001 Posts: 2,240 Rep Power: 8	Kevin, will you marry me? Thank you, thank you, thank you...

06-05-2003, 02:11 PM	#9 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	I'm sure my wife won't mind:-) I assume it's working. Glad I could help. Kevin Barrett ADI Tech Support

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