Deleting old transactions

TANTASTIC GAL · 06-04-2003, 11:10 AM

Am I crazy or is there no way to delete an individual client's history without doing it line by line. I know that you can delete daily trans files, but I don't want to delete any of my current clients histories. I called Helios and they were no help whatsoever.
Also, I tried to delete one clients files by going into their history and deleting each file separately. When I deleted a file for bed 3 the bed turned off on another client that was in there! I did one more file for bed 6 and it also shut off! Have you ever heard of this? Helios said it must have just been a coincidence, but that has never happened before.
Any info would be great!

Andy · 06-04-2003, 04:35 PM

Line by line is the way ... now is that not FUN.

Helios is NOT a true relational database. If it was when you delete a client the related transactions would be removed or flag for purging at a later date when the sales records were no longer needed in your active file.

Interesting on the Delete affecting (turning off) your Timer and thereby Bed ... new issue. I believe you are referring to the F8-History Delete functions.

Try do the delete of a Customers records from the View ... System File ... Transactions ... Select the desired Client Number and double click on a transactions (with tanning time) and F6 Delete ... see if it impacts the timer from here ... different function may not. I do not have a timer connected to my test system so can not try it.

Chuckle Chuckle ... the old "Never Heard Of That Respond" .... they do train them well on that one.

TANTASTIC GAL · 06-04-2003, 06:26 PM

Thanks Andy. I figured that they wouldn't make it easy on us. Is this something that is addressed by the new Salon Wizard software?

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06-04-2003, 11:10 AM	#1 (permalink)
TANTASTIC GAL Join Date: Mar 17 2003 Posts: 42 Rep Power: 0	Am I crazy or is there no way to delete an individual client's history without doing it line by line. I know that you can delete daily trans files, but I don't want to delete any of my current clients histories. I called Helios and they were no help whatsoever. Also, I tried to delete one clients files by going into their history and deleting each file separately. When I deleted a file for bed 3 the bed turned off on another client that was in there! I did one more file for bed 6 and it also shut off! Have you ever heard of this? Helios said it must have just been a coincidence, but that has never happened before. Any info would be great!

06-04-2003, 04:35 PM	#2 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	Line by line is the way ... now is that not FUN. Helios is NOT a true relational database. If it was when you delete a client the related transactions would be removed or flag for purging at a later date when the sales records were no longer needed in your active file. Interesting on the Delete affecting (turning off) your Timer and thereby Bed ... new issue. I believe you are referring to the F8-History Delete functions. Try do the delete of a Customers records from the View ... System File ... Transactions ... Select the desired Client Number and double click on a transactions (with tanning time) and F6 Delete ... see if it impacts the timer from here ... different function may not. I do not have a timer connected to my test system so can not try it. Chuckle Chuckle ... the old "Never Heard Of That Respond" .... they do train them well on that one.

06-04-2003, 06:26 PM	#3 (permalink)
TANTASTIC GAL Join Date: Mar 17 2003 Posts: 42 Rep Power: 0	Thanks Andy. I figured that they wouldn't make it easy on us. Is this something that is addressed by the new Salon Wizard software?

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