Helios Tan Code

summrtan · 06-03-2003, 10:18 AM

I have a EFT Membership that has a $1 session fee for base beds and uses minute multiples for upgrade beds (1st level upgrade 2 minutes used for each minute tanned etc). Now I use 2 sales codes for this membership, one that pulls up the base beds and charges $1 then another that pulls up only the upgrade beds with the appropriate minutes multiples being deducted for each one. Unless I'm missing something I have not been able to create 1 code to do both. Any ideas?

Andy · 06-03-2003, 10:33 AM

You are correct ... because of your different approaches on your different beds levels you do need to have two code to address the two different approaches.

If you have additional upgrade levels that deduct a different multiple of minutes per minute tanned this can be done on the same sales codes as your 1st level upgrades with a different Multiple factor on the Intelligence tab, BUT the $1.00 fee can not be mixed with that approach.

Hope this helps ...

summrtan · 06-03-2003, 10:47 AM

Thanks Andy! Now another question maybe you can help me with. If I change my EFT cutoff and billing days to the 31st as a cutoff and 1st for the billing will that create any problems since there are not alays 31 days? Common sense wwould tell me that Helios program should be able to deal with this but then Helios and common sense we all know don't always go together When I bought the salon the previos owner had it set up as a 15th cutoff and 5th billing date. When I asked Helios if this would be a problem at 1st they said it should be fine but then they said since it's 9.4 there may be a problem. Their suggestion was try it and see if it works. Thanks again Andy. BTW I'm waiting patiently for your new POS so I can give it a test run.

Andy · 06-03-2003, 11:16 AM

First let me clarify ... I believe what you are waiting patiently for is Solarsoft's POS system (Salon Works). It is not my POS system.

Since a one day gap between cutoff and billing would likely not give you time to do anything, you are likely best to set your cutoff and billing date the same thus not have any different actions by Helios at the end of months with different number of days.

The purpose of the Cutoff date is to allow for a spread of 3 to 5 days between the day that Helios starts collecting at point of sale for the next month since there is no longer time to include this new client in the EFT transmission to your EFT processor.

Hope this helps ...

summrtan · 06-03-2003, 03:21 PM

If I made the Cutoff and Billing date both the 1st then I would need to wait until the end of the business day on the 1st to run the EFT's. If I ran them midday on the 1st any EFT memberships sold after that and before the 2nd would slip through the cracks and get the 1st month free. Right? Or am I confused?

Andy · 06-03-2003, 03:43 PM

That is correct ... you would process at the end of the day of the cut off is set to the 1st as well.

I just tested Cut off 31st and Billing 1st .... and it works properly for all months with varying number of days.

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06-03-2003, 10:18 AM	#1 (permalink)
summrtan Join Date: Jun 13 2002 Location: N CAL Posts: 435 Rep Power: 7	I have a EFT Membership that has a $1 session fee for base beds and uses minute multiples for upgrade beds (1st level upgrade 2 minutes used for each minute tanned etc). Now I use 2 sales codes for this membership, one that pulls up the base beds and charges $1 then another that pulls up only the upgrade beds with the appropriate minutes multiples being deducted for each one. Unless I'm missing something I have not been able to create 1 code to do both. Any ideas?

06-03-2003, 10:33 AM	#2 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	You are correct ... because of your different approaches on your different beds levels you do need to have two code to address the two different approaches. If you have additional upgrade levels that deduct a different multiple of minutes per minute tanned this can be done on the same sales codes as your 1st level upgrades with a different Multiple factor on the Intelligence tab, BUT the $1.00 fee can not be mixed with that approach. Hope this helps ...

06-03-2003, 10:47 AM	#3 (permalink)
summrtan Join Date: Jun 13 2002 Location: N CAL Posts: 435 Rep Power: 7	Thanks Andy! Now another question maybe you can help me with. If I change my EFT cutoff and billing days to the 31st as a cutoff and 1st for the billing will that create any problems since there are not alays 31 days? Common sense wwould tell me that Helios program should be able to deal with this but then Helios and common sense we all know don't always go together When I bought the salon the previos owner had it set up as a 15th cutoff and 5th billing date. When I asked Helios if this would be a problem at 1st they said it should be fine but then they said since it's 9.4 there may be a problem. Their suggestion was try it and see if it works. Thanks again Andy. BTW I'm waiting patiently for your new POS so I can give it a test run.

06-03-2003, 11:16 AM	#4 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	First let me clarify ... I believe what you are waiting patiently for is Solarsoft's POS system (Salon Works). It is not my POS system. Since a one day gap between cutoff and billing would likely not give you time to do anything, you are likely best to set your cutoff and billing date the same thus not have any different actions by Helios at the end of months with different number of days. The purpose of the Cutoff date is to allow for a spread of 3 to 5 days between the day that Helios starts collecting at point of sale for the next month since there is no longer time to include this new client in the EFT transmission to your EFT processor. Hope this helps ...

06-03-2003, 03:21 PM	#5 (permalink)
summrtan Join Date: Jun 13 2002 Location: N CAL Posts: 435 Rep Power: 7	If I made the Cutoff and Billing date both the 1st then I would need to wait until the end of the business day on the 1st to run the EFT's. If I ran them midday on the 1st any EFT memberships sold after that and before the 2nd would slip through the cracks and get the 1st month free. Right? Or am I confused?

06-03-2003, 03:43 PM	#6 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	That is correct ... you would process at the end of the day of the cut off is set to the 1st as well. I just tested Cut off 31st and Billing 1st .... and it works properly for all months with varying number of days.

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