Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > Technology Forum

Technology Forum Computer questions? Need Technical assistance? Ask Andy!

Reply
 
LinkBack Thread Tools
Old 12-13-2002, 01:37 PM   #1 (permalink)
 
Join Date: Oct 23 2000
Location: alabama
Posts: 455
Rep Power: 24 Sonshinetans is on a distinguished road
Just got notified by a hacker that he read my hard drive..Scary and shame on me for not being better protected.
I installed netzone and had a conflict with helio timer first, got that resolved then it messed up my network between the 2 computers.
Got any suggestions????
Tommy
Sonshinetans is offline   Reply With Quote
Old 12-13-2002, 03:17 PM   #2 (permalink)
 
CHUNN's Avatar
 
Join Date: Oct 17 2000
Location: Huntsville, AL
Posts: 3,819
Blog Entries: 1
Rep Power: 25 CHUNN is just really nice CHUNN is just really nice CHUNN is just really nice CHUNN is just really nice
Their timer/dongle server using TCP/IP to communicate between the Helios POS and the machine with the timer/dongle server running.

The firewall ( software assuming ) is blocking the port that they are using.

Contact Helios and see what the port is so that you can open it up.

Another suggestion is not to use a software firewall but buy a hardware firewall to protect yourself from the outsite.

Right now ( by using the software firewall ) you are protecting the 1 computer from everything else.

How are you connected to the internet?
CHUNN is offline   Reply With Quote
Old 12-13-2002, 03:43 PM   #3 (permalink)
 
Join Date: Oct 23 2000
Location: alabama
Posts: 455
Rep Power: 24 Sonshinetans is on a distinguished road
[I am using a dial up per 56k modem.
I'm not familiar with anything but software how hard is it to cofigure with hardware.
Tommy
[/quote]
Sonshinetans is offline   Reply With Quote
Old 12-21-2002, 10:36 AM   #4 (permalink)
 
Join Date: Feb 20 2002
Location: Cincinnati, Ohio
Age: 60
Posts: 117
Rep Power: 23 CancunRayz is on a distinguished road
Sonshinestans,
In order to properly protect your internal network from an external intruder (Internet Hacker), you should look at implementing the following:

1. Look at obtaining a broadband internet connection (i.e. DirectPC Sat, DSL, or Cable modem) for your salon. If you have a dial-up connection you are most like paying between $12-$30 a month for internet access. Most broadband dedicated Internet connections are coming into the $29-$39 per month rates. If you only have one PC then dial is cheaper if you don't mind busy signals. As you add additional PC's that need internet connections you can see where the cost savings begin by having a network with only (1) dedicated Internet connection serving many PC's.

2. Purchase a 4-5 port high Speed Ethernet Network switch that supports at least 10/100Mbps connections if not the recommended 10/100/1000Mbps connections.

3. Purchase a hardware firewall such as the Nortel Networks Contivity 600 or at maybe a less expensive Cisco PIX firewall product. Spend a little money to have a qualified engineer set the unit up, it will save on time, money, headaches, and profanity..
If all you require is outbound internet for file transfer or web browsing, it should take about an hour to set it up and fully protect your network.

4. You will connect all internal PC's, the new firewall, and the Cable or DSL modem to the switch. And you will have created an effective barrier between your internal salon network and the internet. As you expand your salon (and we all want that to happen), you can simply upgrade you network switch to allow for the required number of additional ports.

We have this type of setup in our salon. I have managed to use the setup for remote Helios support when one of our clerks has an issue, and I use it to transfer our Helios database to my home unit to run nightly reports. We can even have a clerk print to an off-site printer via the internet when I'm not available locally and I need a report for our CPA.

Just a few ideas...
CancunRayz is offline   Reply With Quote
Old 12-25-2002, 04:38 PM   #5 (permalink)
Waiting Confirmation
 
Join Date: Dec 8 2000
Posts: 169
Rep Power: 0 Gene is on a distinguished road
If broadband providers even get a hint that you're a commercial establishment (like, where is this going?), both DSL and cable will boost your monthly rate by 30-50%. Cable wanted $90, DSL $79.
Gene is offline   Reply With Quote
Old 12-27-2002, 12:54 PM   #6 (permalink)
Waiting Confirmation
 
Join Date: Oct 17 2000
Posts: 252
Rep Power: 0 jcole is on a distinguished road
Many Cable/DSL routers have a serial port on them to use with an external modem and a dialup account. You can simplify your network, use the cheaper dialup account and get the protection of a firewall. I have used SMC and Asante products, but most manufactures have a product with this option.
jcole is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
are you thinking of changing over to Helios for your software? CyberTanned Technology Forum 1 05-14-2005 09:02 AM
Helios (v11.3.33) Timer questions brianbic Technology Forum 1 02-07-2005 09:15 PM
HELIOS Regional Trainings - Winter Schedule Andy Technology Forum 3 11-09-2004 07:19 PM
more about Helios V10 Andy Technology Forum 3 05-28-2002 08:35 AM
Helios Local Networking Andy Technology Forum 3 08-02-2001 12:55 AM


All times are GMT -5. The time now is 06:23 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!