Thumbprint scanners up and running - Page 2

CancunRayz · 12-22-2002, 08:58 AM

Andy,
I stand corrected...

secretsun02 · 01-31-2003, 04:50 AM

One question guys. I have two computers that I purchased from Helios with all the extras including the thumbprint scanners. When I networked the two computers together to be able to put more people through my salon at busy times I ran into a problem with the devices. One computer would work just fine, but when you tried to use the other thumbprint scanner I had to go into the view option under preferences and choose the system defaults. Then go to the peripherals and change the ID# even though the one that I had connected to that computer was the same # that was on the bottom of the thumbprint scanner. What is going on and any ideas of what I need to do to be able to use both workstations simultaniously?

Teresa · 01-31-2003, 08:58 AM

I am not looking at it right now but somewhere in your system defaults you need to number each one a different workstation number. I believe it is the lower right corner of the site info page. Mark LAN and number one "1" and the other "2". I can look later and get more info.

_________________
Can't wait for season!!!!

[ This Message was edited by: Teresa on 2003-01-31 08:00 ]

Andy · 01-31-2003, 09:21 AM

secretsun02,

as Teresa stated, you need the two different serial #'s in the Sytem Default Preferences for each workstation .... actual in the center right part of the Perpheral tab.

On the Site Info screen you need to have 2 System Files one for the Helios Server and the other for the Workstation ... if you are using 9.4 you would have been forced to set up 2 records to properly network the workstation.

Andy

secretsun02 · 02-06-2003, 09:38 PM

Thanks guys, really appreciate the help. Hopefully I can get these machines running properly.

SunDizzy · 06-06-2003, 08:26 PM

Why not purchase a DigitalPersona Thumbprint device locally for under $100 and guess an ID#? Since the actual unit shipping from Helios vs. your local reseller are identical... except for the ID# label on the bottom?

Andy · 06-06-2003, 08:42 PM

The ID# on the label relates to an internal code in the unit ... if you can guess the right code your are a winner.

tantanner · 06-10-2003, 12:11 AM

http://64.70.201.68/ubb/ultimatebb.php?ubb=get_topic&f=2&t=00553 5

"Many of us had Thumbscanners, I tossed mine. It did NOTHING in real life but slow things down. Any moron with an IQ of over 100 could bypass it, and staff HAD to override it all the time, and if they had overrride authority, they could circumvent the machine."

SunDizzy · 06-10-2003, 01:21 AM

Quote:
On 2003-06-06 19:42, Andy @ ATSO.ca wrote:
The ID# on the label relates to an internal code in the unit ... if you can guess the right code your are a winner.

how is any type of code inputed into the thumbprint unit... digitalpersona.com technical support didn't know or maybe they just wouldn't answer.

Andy · 06-10-2003, 05:48 AM

The internal code is already there ... digital persona but it there (unique to each device) during manufacture (as I understand it). The Helios Software interface to the device simply requires authentication against the code. This code is not published anywhere on the box or device, that is why Helios put the code on the little label to allow the user to enter the "code" in the Helios settings.

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12-22-2002, 08:58 AM	#11 (permalink)
CancunRayz Join Date: Feb 20 2002 Location: Cincinnati, Ohio Age: 45 Posts: 140 Rep Power: 7	Andy, I stand corrected...

01-31-2003, 04:50 AM	#12 (permalink)
secretsun02 Join Date: Jan 14 2003 Posts: 26 Rep Power: 0	One question guys. I have two computers that I purchased from Helios with all the extras including the thumbprint scanners. When I networked the two computers together to be able to put more people through my salon at busy times I ran into a problem with the devices. One computer would work just fine, but when you tried to use the other thumbprint scanner I had to go into the view option under preferences and choose the system defaults. Then go to the peripherals and change the ID# even though the one that I had connected to that computer was the same # that was on the bottom of the thumbprint scanner. What is going on and any ideas of what I need to do to be able to use both workstations simultaniously?

01-31-2003, 08:58 AM	#13 (permalink)
Teresa Join Date: Dec 29 2001 Location: Davenport, IA Age: 44 Posts: 2,803 Rep Power: 9	I am not looking at it right now but somewhere in your system defaults you need to number each one a different workstation number. I believe it is the lower right corner of the site info page. Mark LAN and number one "1" and the other "2". I can look later and get more info. _________________ Can't wait for season!!!! [ This Message was edited by: Teresa on 2003-01-31 08:00 ]

01-31-2003, 09:21 AM	#14 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	secretsun02, as Teresa stated, you need the two different serial #'s in the Sytem Default Preferences for each workstation .... actual in the center right part of the Perpheral tab. On the Site Info screen you need to have 2 System Files one for the Helios Server and the other for the Workstation ... if you are using 9.4 you would have been forced to set up 2 records to properly network the workstation. Andy

02-06-2003, 09:38 PM	#15 (permalink)
secretsun02 Join Date: Jan 14 2003 Posts: 26 Rep Power: 0	Thanks guys, really appreciate the help. Hopefully I can get these machines running properly.

06-06-2003, 08:26 PM	#16 (permalink)
SunDizzy I love Derf!! Join Date: Mar 21 2003 Location: California Posts: 426 Rep Power: 6	Why not purchase a DigitalPersona Thumbprint device locally for under $100 and guess an ID#? Since the actual unit shipping from Helios vs. your local reseller are identical... except for the ID# label on the bottom?

06-06-2003, 08:42 PM	#17 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	The ID# on the label relates to an internal code in the unit ... if you can guess the right code your are a winner.

06-10-2003, 12:11 AM	#18 (permalink)
tantanner Join Date: Apr 11 2003 Posts: 1 Rep Power: 0	http://64.70.201.68/ubb/ultimatebb.php?ubb=get_topic&f=2&t=00553 5 "Many of us had Thumbscanners, I tossed mine. It did NOTHING in real life but slow things down. Any moron with an IQ of over 100 could bypass it, and staff HAD to override it all the time, and if they had overrride authority, they could circumvent the machine."

06-10-2003, 01:21 AM	#19 (permalink)
SunDizzy I love Derf!! Join Date: Mar 21 2003 Location: California Posts: 426 Rep Power: 6	Quote: On 2003-06-06 19:42, Andy @ ATSO.ca wrote: The ID# on the label relates to an internal code in the unit ... if you can guess the right code your are a winner. how is any type of code inputed into the thumbprint unit... digitalpersona.com technical support didn't know or maybe they just wouldn't answer.

06-10-2003, 05:48 AM	#20 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,763 Rep Power: 9	The internal code is already there ... digital persona but it there (unique to each device) during manufacture (as I understand it). The Helios Software interface to the device simply requires authentication against the code. This code is not published anywhere on the box or device, that is why Helios put the code on the little label to allow the user to enter the "code" in the Helios settings.

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