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Old 09-04-2002, 09:30 AM   #1 (permalink)
 
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What is that one feature or function that you REALLY wish your Software did or did better?

There is always room for improvement, the Software Vendors do watch this forum - let them know what you would like to see added.


To get the ball rolling, here are a couple of issues that are commonly discussed by my Helios clients:

1. HELIOS - Membership Discounts on Products and Services from a table of Discount Percentages rather than having to enter Price values for each product or service by membership type. Also the Helios limit of 5 Membership Prices by type is often a problem.

2. HELIOS - could the F11-Find Product display in POS also show the Qty on Hand of a Product. If backroom stock exists of an Inventory Item, this would assist the Cashier. This has been raised by a couple of clients that sell a significant number of gift items.


So .... what would you like to see added to your software. Please be sure to identify the product.


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ACT Help Center [ This Message was edited by: Andy @ ATSO.ca on 2002-09-04 09:32 ]
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Old 09-04-2002, 09:57 AM   #2 (permalink)
 
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1. Helios used to be able to search by birthdate. This omes in handy when the employees misspell names.

2. When a membership expires I would like the expired membership to be wiped off of the clients acount without me going to master edit to clean up peoples screens. Why? I have clients who buy 6 months. They use it. The come in again and buy the 6 month package again. The start date des not change with the new membership. It stays with the old original start date, and for us this has been a problem with calculating monthy payments etc.

Let me think. I will think of more.
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Old 09-05-2002, 11:18 PM   #3 (permalink)
 
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I would also like to have the option of choosing fonts in the sales code area. This would be nice when you are viewing a clients history and looking for a payment. A different font different from the rest pops out at you better I think.
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Old 09-06-2002, 09:36 AM   #4 (permalink)
 
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I'd like to be able to sell a package, then set the user up in the bed (without the timer starting), then end the sale and have a pop request to start the bed with or without delay.


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Old 09-06-2002, 09:38 AM   #5 (permalink)
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I hate how you have to start the bed before you end the sale and collect the upgrade price.
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Old 09-06-2002, 10:35 AM   #6 (permalink)
 
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EXCELLENT ideas .... keep them coming

Thanks
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Old 09-11-2002, 10:00 PM   #7 (permalink)
 
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Does Helios have an email option to email clients abount specials or other promotions that you may run and link it with another program?
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Old 09-11-2002, 10:23 PM   #8 (permalink)
 
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Nichole in V10.0.45 distributed at the Vegas Show ... note that V10 has still not been officially released ... Helios has added two fixed fields for Home and Work eMail addresses.

Unfortunately in V10.0.45 these fields are not actively linked to a email function, they are purely text fields.

Excellent suggestion that is long overdue ...
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Old 09-12-2002, 09:31 AM   #9 (permalink)
 
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This is in regards to the pop up comments that you create for the employees that come up when they clock in. Why does it let you type in a 4 page essay if you want but then only display less thatn a paragraph or so of it? This is sometimes the best place to let employees know what is going on, suggestions, complaints, encouragement etc. but is severally limited by the amount of text you can display. Even more discouraging is when you type it in and without warning it cuts it out
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Old 09-12-2002, 09:44 AM   #10 (permalink)
 
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summrtan:

Right on, you can enter and save as much as you wish BUT only the first 1000 (just over actually) characters will display on the interrupt.

The entire comment will be saved, it is just the display interrupt that only displays part of the message.

FYI - the 1000 or so characters will take you down on the comment entry screen to about an inch from the bottom of the comment entry area.

Hope this helps a little ...

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