Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > Technology Forum

Technology Forum Computer questions? Need Technical assistance? Ask Andy!

Reply
 
LinkBack Thread Tools
Old 08-14-2002, 12:30 PM   #1 (permalink)
 
Join Date: Oct 23 2000
Location: alabama
Posts: 455
Rep Power: 25 Sonshinetans is on a distinguished road
I heard so much bad stuff on windows ME that I decided to change my os to win 2000
After loading the software it gave me a choice of either using me or 2000
when I selected 2000 it went through the regular process of booting up and came to the windows screen.
I loaded my helios 9.2 vs and at the end when it should have completed the load it gave me the prompt that it could not register some library file, and that it could not register two more files ( i forgot)
needless to say helios would not load this way. What do I do, stay with ME or is their something else I should be doing.
thanks in advance.
Tommy
Sonshinetans is offline   Reply With Quote
Old 08-14-2002, 12:40 PM   #2 (permalink)
 
Andy's Avatar
 
Join Date: Jan 25 2000
Location: CT
Posts: 1,768
Rep Power: 25 Andy has a spectacular aura about Andy has a spectacular aura about
Tommy, I have gotten that error message also when loading Helios onto a Windows 2000 system - but only one not two. Helio has always run for me regardless of this one error upon installation.

You may have a Rights issue, are you logged in as Administrator, this is advisable while loading Helios. If you are logging in as another user then you will also have to ensure that user has rights to the Helios Directory.
Andy is offline   Reply With Quote
Old 08-14-2002, 01:23 PM   #3 (permalink)
Waiting Confirmation
 
Join Date: Oct 17 2000
Posts: 252
Rep Power: 0 jcole is on a distinguished road
Also,
Make sure that you disable your virus scanner temporarily while you install, they can sometimes interfere with the dll's self registering.

I expect that you will need the latest drivers for the dongle. You can find a link to those on the Solarsoft website.
jcole is offline   Reply With Quote
Old 08-14-2002, 01:30 PM   #4 (permalink)
 
Andy's Avatar
 
Join Date: Jan 25 2000
Location: CT
Posts: 1,768
Rep Power: 25 Andy has a spectacular aura about Andy has a spectacular aura about
Thanks John, good suggestion re the virus checker.

Have never had a problem with the Dongle Drivers on Win2000. (just XP)

Tommy, be aware - if you are using a Receipt Printer - many Users do experience a format problem when using Win2000. Helios Tech Support offer no direction on this expect telling you to uninstall the Generic Text driver and reinstall it.
Andy is offline   Reply With Quote
Old 08-14-2002, 03:33 PM   #5 (permalink)
 
Join Date: Oct 23 2000
Location: alabama
Posts: 455
Rep Power: 25 Sonshinetans is on a distinguished road
thanks guys.
if it were you, would you stay with ME or install win 2000
Sonshinetans is offline   Reply With Quote
Old 08-14-2002, 03:44 PM   #6 (permalink)
 
Andy's Avatar
 
Join Date: Jan 25 2000
Location: CT
Posts: 1,768
Rep Power: 25 Andy has a spectacular aura about Andy has a spectacular aura about
Win2000 is a far superior operating system to Win ME.

XP is another consideration, but perhaps we should not open yet another consideration.

Are not computers wonderful.
Andy is offline   Reply With Quote
Old 08-14-2002, 05:36 PM   #7 (permalink)
Waiting Confirmation
 
Join Date: Oct 17 2000
Posts: 252
Rep Power: 0 jcole is on a distinguished road
Andy,
I've had problems with Helios 9.25 and W2K and sometimes WME. 9.4 seems to work fine out of the box on W2K or WME. With any version of Helios, the only way to get it to work is with the newest dongle drivers. Since I mainly deal with XP nowadays it's a habit to load the latest drivers.
jcole is offline   Reply With Quote
Old 08-14-2002, 05:58 PM   #8 (permalink)
 
Andy's Avatar
 
Join Date: Jan 25 2000
Location: CT
Posts: 1,768
Rep Power: 25 Andy has a spectacular aura about Andy has a spectacular aura about
and a good habit it is

Andy
Andy is offline   Reply With Quote
Old 04-12-2003, 10:58 AM   #9 (permalink)
 
Join Date: Apr 12 2003
Posts: 6
Rep Power: 0 d3v1l6oy is on a distinguished road
Win ME is the worst OS Microsoft ever released. The reason you get ME and 2000 on boot-up is because you have installed both OS's on your computer, (which is my argument for why you should always do a clean install). as long as its been since you made this post i cant offer any advice for i do not know your current situation.
d3v1l6oy is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
2000 SUNDAZZLER VHR FOR SALE Jawee Tanning Equipment 1 10-21-2005 08:28 PM
3 2000 Sundash Platnum 232PF for Sale playitagainenterprises For Sale - FOR SALON OWNERS ONLY 1 01-14-2005 10:21 AM
looking for 2000 or newer suncapsule and 2000 or newer beds sunworx salon For Sale - FOR SALON OWNERS ONLY 1 01-04-2005 01:32 PM
2000 Royal Sun 36/3 VHR 160W gobig For Sale - FOR SALON OWNERS ONLY 0 01-15-2004 02:40 AM


All times are GMT -5. The time now is 08:42 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!