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Old 02-21-2002, 11:01 AM   #1 (permalink)
 
Join Date: Apr 19 2001
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Helios bugs..... it forgets what printer to use in windows xp when you enter a new client, not with clients already entered, it will pop up and say you did not pick a printer then a pop shows you what printers you have on your system and you have to select it....what a bother!
Helios also has a bug when you enter a new client instead of the cursor moving to the sale in put field it jumps back to the clients last name, if you don't watch this , and move it to the sale code input field ,you will over type the last name with your sales code.....bummer!
Helios Helios Helios I hope ver 10 is better!
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Old 02-21-2002, 05:52 PM   #2 (permalink)
 
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Chippp

regarding the second issue to mentioned. The "Focus" being back in Last Name rather than Enter Sales code.

My experience on this issue is that this only happens after you Void a transaction. I have reported this to Helios Tech Support in the past and I too am hoping this will be fixed in an upcoming release of Helios.

If you find that this is in fact when it is happening and if you find it truly annoying - a quick workaround until Helios resolve the issue is to close Helios and restart it at a convenient time after voiding a transaction. This clears the problem.

If you are finding it happens in more or other places not only after Voiding a Transaction, I would be very interested in knowing that.

Thanks Chippp, all the best

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Old 02-21-2002, 06:08 PM   #3 (permalink)
 
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Chippp

and Andy

I am too experienceing both of those issues and the second one is most annoying.

If you have to search for the item or package you are selling it then places it in the right place and then jumps back up to the customers last name.

The printer function happens to me also only when I enter new clients not anytime else.
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Old 02-21-2002, 09:34 PM   #4 (permalink)
 
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I would say helios knows about this.
they will try to fix it but you can be sure other problems will pop up in the next version,, every ver i have used has bugs..And i hate to say it again, the date set back, lock up ..is a bug not a security feature! when you back date I beleive it over writes your data and messes it up.
the then data files are not linked properly.
I would bet money on it.
if it was a security feature a password would prevent date set back, not a total program lock up causeing you to go in and date forward the data again to a fake date.
anyone that beleives ot is a security feature i have swamp land to sell you/
the next version or one in the future will fix i bet!
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Old 02-21-2002, 09:37 PM   #5 (permalink)
 
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andy i stoped tellin helios about their bugs.
they always say we know we are working on it/
I want to be paid if i am going to test their software.
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