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Old 02-04-2002, 04:46 PM   #1 (permalink)
 
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Can you please tell me what a "E7" display (or error) means? It popped up twice today on our T-max manager, and only on 2 beds.
Thanks,
Sharon Smith
Tanners Cove
Santa Maria, CA
805-931-0283
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Old 02-04-2002, 08:28 PM   #2 (permalink)
 
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E-7 means that the T-Max Manager lost communications with the timers momentarily. Are these the last two timers in your daisy chain?

Kevin Barrett
ADI Tech Support
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Old 02-05-2002, 06:30 PM   #3 (permalink)
 
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Yikes... the E7 fashed again (the two beds at the end of the daisy chain) and now none of the beds are responding to the T-Max. We are checking the connections to verify all are tight. I guess we will run the quick test next(??) I just called your office and unfortunately it appears you closed 15 minutes ago. (I was hoping to get troubleshooting steps) I'm wondering if we should follow the steps and re-set the timer as if it is new?
Gosh, We have only had it 6 weeks... maybe I should expect a hiccip every now andd then???
Sharon
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Old 02-05-2002, 06:52 PM   #4 (permalink)
 
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Hi Kevin,
Could you please call 805-922-7377 (salon) we can not get two beds to talk at all to the manager...
thanks, sharon
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Old 02-05-2002, 07:46 PM   #5 (permalink)
 
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It was nice talking to you this evening. Looks like you have a bad cable between rooms 3 and 2. Replacing that should solve your problems.

Let me know if you have any other questions.

Kevin Barrett
ADI Tech Support
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Old 02-07-2002, 09:47 AM   #6 (permalink)
 
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Thank You Soooooo much Kevin for calling us back in out time of "Desperation!!!" Jeff Appreciated your service greatly!
We will be installing 10 new T-Max units in a few weeks (new salon .... Thanks again for your kindness and help!
Sharon
Tanners Cove
"Where you always come out a Shade Better!"
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Old 02-07-2002, 09:52 AM   #7 (permalink)
 
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Your very welcome! Let me know if you have any further questions.

Kevin Barrett
ADI Tech Support
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