E7 Error

tannerscove · 02-04-2002, 05:46 PM

Can you please tell me what a "E7" display (or error) means? It popped up twice today on our T-max manager, and only on 2 beds.
Thanks,
Sharon Smith
Tanners Cove
Santa Maria, CA
805-931-0283

Kevin Barrett · 02-04-2002, 09:28 PM

E-7 means that the T-Max Manager lost communications with the timers momentarily. Are these the last two timers in your daisy chain?

Kevin Barrett
ADI Tech Support

tannerscove · 02-05-2002, 07:30 PM

Yikes... the E7 fashed again (the two beds at the end of the daisy chain) and now none of the beds are responding to the T-Max. We are checking the connections to verify all are tight. I guess we will run the quick test next(??) I just called your office and unfortunately it appears you closed 15 minutes ago. (I was hoping to get troubleshooting steps) I'm wondering if we should follow the steps and re-set the timer as if it is new?
Gosh, We have only had it 6 weeks... maybe I should expect a hiccip every now andd then???
Sharon

tannerscove · 02-05-2002, 07:52 PM

Hi Kevin,
Could you please call 805-922-7377 (salon) we can not get two beds to talk at all to the manager...
thanks, sharon

Kevin Barrett · 02-05-2002, 08:46 PM

It was nice talking to you this evening. Looks like you have a bad cable between rooms 3 and 2. Replacing that should solve your problems.

Let me know if you have any other questions.

Kevin Barrett
ADI Tech Support

tannerscove · 02-07-2002, 10:47 AM

Thank You Soooooo much Kevin for calling us back in out time of "Desperation!!!" Jeff Appreciated your service greatly!
We will be installing 10 new T-Max units in a few weeks (new salon .... Thanks again for your kindness and help!
Sharon
Tanners Cove
"Where you always come out a Shade Better!"

Kevin Barrett · 02-07-2002, 10:52 AM

Your very welcome! Let me know if you have any further questions.

Kevin Barrett
ADI Tech Support

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02-04-2002, 05:46 PM	#1 (permalink)
tannerscove Join Date: Jan 3 2002 Posts: 11 Rep Power: 0	Can you please tell me what a "E7" display (or error) means? It popped up twice today on our T-max manager, and only on 2 beds. Thanks, Sharon Smith Tanners Cove Santa Maria, CA 805-931-0283

02-04-2002, 09:28 PM	#2 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	E-7 means that the T-Max Manager lost communications with the timers momentarily. Are these the last two timers in your daisy chain? Kevin Barrett ADI Tech Support

02-05-2002, 07:30 PM	#3 (permalink)
tannerscove Join Date: Jan 3 2002 Posts: 11 Rep Power: 0	Yikes... the E7 fashed again (the two beds at the end of the daisy chain) and now none of the beds are responding to the T-Max. We are checking the connections to verify all are tight. I guess we will run the quick test next(??) I just called your office and unfortunately it appears you closed 15 minutes ago. (I was hoping to get troubleshooting steps) I'm wondering if we should follow the steps and re-set the timer as if it is new? Gosh, We have only had it 6 weeks... maybe I should expect a hiccip every now andd then??? Sharon

02-05-2002, 07:52 PM	#4 (permalink)
tannerscove Join Date: Jan 3 2002 Posts: 11 Rep Power: 0	Hi Kevin, Could you please call 805-922-7377 (salon) we can not get two beds to talk at all to the manager... thanks, sharon

02-05-2002, 08:46 PM	#5 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	It was nice talking to you this evening. Looks like you have a bad cable between rooms 3 and 2. Replacing that should solve your problems. Let me know if you have any other questions. Kevin Barrett ADI Tech Support

02-07-2002, 10:47 AM	#6 (permalink)
tannerscove Join Date: Jan 3 2002 Posts: 11 Rep Power: 0	Thank You Soooooo much Kevin for calling us back in out time of "Desperation!!!" Jeff Appreciated your service greatly! We will be installing 10 new T-Max units in a few weeks (new salon .... Thanks again for your kindness and help! Sharon Tanners Cove "Where you always come out a Shade Better!"

02-07-2002, 10:52 AM	#7 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	Your very welcome! Let me know if you have any further questions. Kevin Barrett ADI Tech Support

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