Help with adding beds to helios

Sonshinetans · 12-22-2001, 12:54 PM

I just added more beds to my salon.
The mgr pro has picked them up but now I need to add them to helios.
Does anyone know how to do this.
I went to eqipment and did auto detect but it only showed the same beds that i have already programmed in.
Thanks

Sonshinetans · 12-22-2001, 04:15 PM

I got this one figured out, thanks to my wife.
Praise the Lord,
we are on the go

mbakic · 11-02-2005, 06:54 PM

I need help adding beds to helios!
Time will not go to t-max manager! Help!

Andy · 11-03-2005, 06:26 AM

Assuming you are using V11 .... Settings - Equipment

Add the additional Bed / Room number
Enter the Location code ... with TMax ... Room 10 would be Location A10, Room 8 would be A08
Enter the Hours between Use, Max Time and Delay Time
Save the new Bed/Room

Now go to Sales Codes and set the Intelligence properly on all Tanning Sales Codes for the new room

Hope this helps

mbakic · 11-03-2005, 09:06 PM

I did everything you said, still not sending time to t-max manager.
could this have something to do with the service pack?
I have service pack 4
Thanks Mike Bakic

Andy · 11-03-2005, 10:16 PM

What Version of Firmware does your TMax have ... recycle the power on the TMax and you will see a Ver # in the LED screen of the TMax Manager.

There were some TMax Manager manufactured with a version of firmware that is not compatible with Helios ... they were V4. something

Helios Tech Support and/or Applied Digital Tech Support can help you with this if that is the issue

Andy · 11-03-2005, 10:19 PM

I understand from your earlier post that you were wanting to add beds ... I assumed (incorrectly I guess) that some beds already existed and worked.

Have you set up the TMax as the type of Digital Timer in System Setting on the Peripheral tab.

Going right back to basic ... do you have the Serial cable connected between the TMax and the computer

Kevin Barrett · 11-04-2005, 07:37 AM

If I am reading your post correctly, you can start sessions from Helios to the older beds just not the two new ones. Is that correct? If so, then you don't need to check cable connections.

Kevin Barrett
ADI Tech Support

Andy · 11-04-2005, 11:01 AM

That is what I thought originally as well Kevin ... but then the last post from Mike made me ask ... if any beds are working.

mbakic · 11-04-2005, 06:41 PM

all original beds are working fine. I can send time to all the t-maxes, including the new one's from the
t-max manager, but still can't send time to the manager for the new beds.
somebody told me that i need service pak 2 on my helios.

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12-22-2001, 12:54 PM	#1 (permalink)
Sonshinetans Join Date: Oct 23 2000 Location: alabama Posts: 493 Rep Power: 8	I just added more beds to my salon. The mgr pro has picked them up but now I need to add them to helios. Does anyone know how to do this. I went to eqipment and did auto detect but it only showed the same beds that i have already programmed in. Thanks

12-22-2001, 04:15 PM	#2 (permalink)
Sonshinetans Join Date: Oct 23 2000 Location: alabama Posts: 493 Rep Power: 8	I got this one figured out, thanks to my wife. Praise the Lord, we are on the go

11-02-2005, 06:54 PM	#3 (permalink)
mbakic Join Date: Nov 2 2005 Posts: 5 Rep Power: 0	I need help adding beds to helios! Time will not go to t-max manager! Help!

11-03-2005, 06:26 AM	#4 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,760 Rep Power: 9	Assuming you are using V11 .... Settings - Equipment Add the additional Bed / Room number Enter the Location code ... with TMax ... Room 10 would be Location A10, Room 8 would be A08 Enter the Hours between Use, Max Time and Delay Time Save the new Bed/Room Now go to Sales Codes and set the Intelligence properly on all Tanning Sales Codes for the new room Hope this helps

11-03-2005, 09:06 PM	#5 (permalink)
mbakic Join Date: Nov 2 2005 Posts: 5 Rep Power: 0	I did everything you said, still not sending time to t-max manager. could this have something to do with the service pack? I have service pack 4 Thanks Mike Bakic

11-03-2005, 10:16 PM	#6 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,760 Rep Power: 9	What Version of Firmware does your TMax have ... recycle the power on the TMax and you will see a Ver # in the LED screen of the TMax Manager. There were some TMax Manager manufactured with a version of firmware that is not compatible with Helios ... they were V4. something Helios Tech Support and/or Applied Digital Tech Support can help you with this if that is the issue

11-03-2005, 10:19 PM	#7 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,760 Rep Power: 9	I understand from your earlier post that you were wanting to add beds ... I assumed (incorrectly I guess) that some beds already existed and worked. Have you set up the TMax as the type of Digital Timer in System Setting on the Peripheral tab. Going right back to basic ... do you have the Serial cable connected between the TMax and the computer

11-04-2005, 07:37 AM	#8 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	If I am reading your post correctly, you can start sessions from Helios to the older beds just not the two new ones. Is that correct? If so, then you don't need to check cable connections. Kevin Barrett ADI Tech Support

11-04-2005, 11:01 AM	#9 (permalink)
Andy Join Date: Jan 25 2000 Location: CT Posts: 1,760 Rep Power: 9	That is what I thought originally as well Kevin ... but then the last post from Mike made me ask ... if any beds are working.

11-04-2005, 06:41 PM	#10 (permalink)
mbakic Join Date: Nov 2 2005 Posts: 5 Rep Power: 0	all original beds are working fine. I can send time to all the t-maxes, including the new one's from the t-max manager, but still can't send time to the manager for the new beds. somebody told me that i need service pak 2 on my helios.

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