T-Max problem.

Adam Cooper · 12-19-2001, 03:28 PM

ok, here is the problem I am facing. Whenever I try to turn on the tmax manager and get it to read bed number 2, it will not do it. It just shows a -- or the tmax display. I have put several timers in this room, and I always make sure the address is set properly, but it just wont work correctly. At one time, it would work, but after a while the timer would just stop and display a number and continuously beep. I believe at one time it would display and 88, but it seems like it displayed a differant number this last time. Any ideas?

Dan Boone, ADI · 12-19-2001, 11:39 PM

Adam,
Is bed #2 the last bed in the chain?
After connecting the timer, you will have to rescan the salon by re-powering the manager.
If you are having the same problem with several timers in the same room, it is either the communications cable or the power supply. Have you replaced the power supply?
Dan Boone, ADI

Adam Cooper · 12-20-2001, 12:07 PM

Hmm, haven't tried the power supply yet, I guess I will try that today. No, this isnt the last bed in the chain. I will get back with you after I try the power supply.
thanks,
Adam Cooper

Adam Cooper · 12-20-2001, 03:35 PM

ok, I put a new power supply on the timer, here is the problem I get. After the timer sets idle for about 5 minutes or so, it will start buzzing and display a 98 I believe. It will keep doing this until I un-plug it. Any ideas?
thanks,
Adam Cooper

Kevin Barrett · 12-20-2001, 05:26 PM

98 is not a valid error number. Could it be 91, 92, 93, 95 or 96?

Krevin Barrett
ADI Tech Support

Adam Cooper · 12-21-2001, 11:14 AM

must have been 96 then. what does that mean?

Kevin Barrett · 12-21-2001, 12:57 PM

The means the timer is in profit sharing mode. Give me a number to call and I'll call you.

Kevin Barrett
ADI Tech Support

splace · 12-26-2001, 03:23 PM

Adam,
This is Steve over at Applied Digital. I was just checking on the status of your problem. We haven't heard from you yet and I was just wanting to make sure everything is working fine for you. Give us a call. 417-338-5101

Steve
ADI Tech Support

Adam Cooper · 01-07-2002, 03:10 PM

I have talked to tech support a couple of times, but I still cant seem to get this problem resolved. Here is EXACTLY what is happening:
Plug in timer, shows 39 and then a 2 for the address. After a few seconds a 93 shows up on the timer and it will keep on buzzing until I unplug the timer. Anyone have any ideas on what to try?
thanks,
Adam Cooper

Kevin Barrett · 01-07-2002, 03:54 PM

Adam,

Give me a call at 417-338-5101 or e-mail your phone number to kbarrett@appdig.com so I can call you.

Kevin Barrett
ADI Tech Support

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12-19-2001, 03:28 PM	#1 (permalink)
Adam Cooper Join Date: Oct 25 2000 Posts: 365 Rep Power: 9	ok, here is the problem I am facing. Whenever I try to turn on the tmax manager and get it to read bed number 2, it will not do it. It just shows a -- or the tmax display. I have put several timers in this room, and I always make sure the address is set properly, but it just wont work correctly. At one time, it would work, but after a while the timer would just stop and display a number and continuously beep. I believe at one time it would display and 88, but it seems like it displayed a differant number this last time. Any ideas?

12-19-2001, 11:39 PM	#2 (permalink)
Dan Boone, ADI Join Date: Jul 6 2001 Posts: 70 Rep Power: 0	Adam, Is bed #2 the last bed in the chain? After connecting the timer, you will have to rescan the salon by re-powering the manager. If you are having the same problem with several timers in the same room, it is either the communications cable or the power supply. Have you replaced the power supply? Dan Boone, ADI

12-20-2001, 12:07 PM	#3 (permalink)
Adam Cooper Join Date: Oct 25 2000 Posts: 365 Rep Power: 9	Hmm, haven't tried the power supply yet, I guess I will try that today. No, this isnt the last bed in the chain. I will get back with you after I try the power supply. thanks, Adam Cooper

12-20-2001, 03:35 PM	#4 (permalink)
Adam Cooper Join Date: Oct 25 2000 Posts: 365 Rep Power: 9	ok, I put a new power supply on the timer, here is the problem I get. After the timer sets idle for about 5 minutes or so, it will start buzzing and display a 98 I believe. It will keep doing this until I un-plug it. Any ideas? thanks, Adam Cooper

12-20-2001, 05:26 PM	#5 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	98 is not a valid error number. Could it be 91, 92, 93, 95 or 96? Krevin Barrett ADI Tech Support

12-21-2001, 11:14 AM	#6 (permalink)
Adam Cooper Join Date: Oct 25 2000 Posts: 365 Rep Power: 9	must have been 96 then. what does that mean?

12-21-2001, 12:57 PM	#7 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	The means the timer is in profit sharing mode. Give me a number to call and I'll call you. Kevin Barrett ADI Tech Support

12-26-2001, 03:23 PM	#8 (permalink)
splace Join Date: Jul 15 2001 Posts: 7 Rep Power: 0	Adam, This is Steve over at Applied Digital. I was just checking on the status of your problem. We haven't heard from you yet and I was just wanting to make sure everything is working fine for you. Give us a call. 417-338-5101 Steve ADI Tech Support

01-07-2002, 03:10 PM	#9 (permalink)
Adam Cooper Join Date: Oct 25 2000 Posts: 365 Rep Power: 9	I have talked to tech support a couple of times, but I still cant seem to get this problem resolved. Here is EXACTLY what is happening: Plug in timer, shows 39 and then a 2 for the address. After a few seconds a 93 shows up on the timer and it will keep on buzzing until I unplug the timer. Anyone have any ideas on what to try? thanks, Adam Cooper

01-07-2002, 03:54 PM	#10 (permalink)
Kevin Barrett Join Date: Jan 26 2000 Location: Branson West, MO Age: 42 Posts: 210 Rep Power: 9	Adam, Give me a call at 417-338-5101 or e-mail your phone number to kbarrett@appdig.com so I can call you. Kevin Barrett ADI Tech Support

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