Welcome to the Timer Forum

[dorrhon]

Hi Kevin,
I have a TMax manager that works fine - except I can't get a 3 minute delay to work. We've followed the instructions in the manual but no luck. What other info do you need to help me?

[sxyjennmarie]

i just got a used tmax manager is it normal for there to be a 4 come up in the 7 screen and a 35 in the 8 when i power it up then goes to all dashes ?? and where cna i get the software for a windows xp computer i am going to use to run helios 11.4 any help is appriciated bought 4 tmax to run older units and using my sundash but have tyo change perimeters wanna make sure the manager is ok befor ei start to connect everything

thanks jenn

[adam.sand]

I use tmax, and I hate it... the timer came wired wrong... its just a pain to work with, apparently when I try to get it going with helios its going to suck.. right now I am using it with the manager and writing everything down because I am scared to try getting it going with helios, I finally got it going with the manager so I know and my customers know what to do. I hate that they have to push the blue button than the green button but whatever. Now that I got the improperly wired timer fixed, now I have to try and independantly address it, youd think it would do what the manual tells me but of course it didnt.

Maybe this seems too much to ask, but in todays world, wouldnt it be easy to plug in 4 3as to a TMAX MGR, plug that into a computer, install helios (or tan track or solar sun or sunsoft or whatever one is smart enough to try and create true plug and play... compatability) turn on the computer. Have it auto detect the timer. Then just go on the computer and say bed 1 10 minutes 3 minute delay.

I am so fustrated trying to open this salon because nothing works as expected... I want to mail bomb helios company after the stress its caused me... and tmax is rocky enough but I am just so stressed out from getting it this far, its easier to do what I know... but I cant hire an employee because its not nearly systematic enough without software running tracking and charging for the tans. But after all the **** getting this far, customers walking out putting their sweats on after lotioning to tell me the bed isnt working.. having to set the 3-A's 2 minutes over to compensate for dressing time because the 3 a isnt built in to the machine, and I didnt want to have live 120 hanging around in there before I built a box to put it in. After all that, I dont want to do it all over again trying to get helios to work with it.

And all the tanning equip companies are closed on sundays, closed @ 5 (3 on my side of Canada) all of them have long distance phone numbers... and 30 dollar incident charges.. come on...

Anyways I am done ranting.. gonna go blow up my salon... ciao :)

adam

[Kevin Barrett]

Dorrohn,

Which T-Max Manager do you have? The Manager or Manager/Pro?

Kevin Barrett
ADI Tech Support

[Kevin Barrett]

sxyjennmarie,

Your Manager is set up as a Slave. Give me a call and I'll walk you through changing this. We need to remove a jumper on the unit (417-272-0761).

Kevin Barrett
ADI Tech Support

[Neon Beach]

http://tantalk.com/equipment/2356175...ont-reset.html

[Kevin Barrett]

adam.sand,

The need to press the green button on the tanning bed is a function of the tanning bed itself. The T-Max timer on the wall touches two wires together to turn the tanning bed on. Anything that you have to do on the tanning bed we are blind to. Contact the tanning bed manufacturer and see if there is a way around this.

Helios has an auto-detect function that will auto detect the T-Max Manager.

Kevin Barrett
ADI Tech Support

[glowtanning2]

I need help with my 3A Tmax timer fast. My system went down for some reason today, and now when I try to auto address my beds it connects to my first 3A which flashes 99, but when I push the start/stop button it just flashes 88 and will not talk back to the TMAX Manager Pro, so I cannot move past my first bed to address the rest of my beds. Can someone please help???? We are so busy and I am turning away customers left and right!

[mr belvedere]

Check your PMs

[aeltiger]

Kevin, I have TMax wireless timers for my beds and a Manager Pro at the front desk. We use Helios as our software to send time to the beds. The manager pro is constantly beeping saying "Talk to bed (and then gives the #)". Also, sometimes it starts erratically beeping and says E9 (either that or E6). What can be happening. Occasionally, a pop-up window will come up in Helios saying that the timer server is not responding and I have to shut down the entire computer and restart everything. This is terrible when we have a line of customers. HELP!