01-07-2017, 10:01 AM | #1 (permalink) |
Join Date: Aug 19 2007 Location: midwest
Posts: 120
Rep Power: 17 | secret shopper Have any of you out there done the secret shopper thing to evaluate your employees? Did it work? Do you have an outline of the things you asked the Secret Shopper to do? If so, would you share? |
01-09-2017, 04:43 PM | #2 (permalink) | |
Join Date: Apr 21 2004 Location: Frisco, TX
Posts: 1,502
Rep Power: 20 | Re: secret shopper Quote:
If they know that you may be monitoring the salon it keeps them alert and honest. | |
01-10-2017, 01:15 PM | #4 (permalink) |
Join Date: Jun 1 2013
Posts: 120
Rep Power: 11 | Re: secret shopper We do it on our new employees to see if they know their stuff or not... Sometimes we do it on our older employees just to see if they are slacking or not giving a salon tour... we usually quiz them on product, price menu see if they know everything and what each membership comes with.. .good way to keep staff on their toes! |
07-18-2018, 08:43 PM | #5 (permalink) |
Join Date: Jul 17 2018 Location: China
Posts: 1
Rep Power: 0 | Re: secret shopper Hi, Sorry to bother you But you may be interested in our products, we are a tanning mitt manufacturer in China. https://margala.en.alibaba.com/ Thank You, Zoe |
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