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Old 07-24-2012, 04:57 PM   #1 (permalink)
 
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Helios Help needed....

Ok, say you have a client that has an NSF on their EFT and I want to make sure my wonderful employees do not continue to let said member tan until they are current, is this possible in Vers 11.7? What tech/support told me was to enter the amount due in the bal due tab and put the date in the past and it will red out their account. I did this, saved it, exit and go back into clients account and can still put them in a bed??? Not that an employee would do that and all :)

thanks for any help..
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Old 07-30-2012, 04:55 PM   #2 (permalink)
 
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Re: Helios Help needed....

You need to enter the charge and then use the payment method of in house charge. Then enter the date it was due. After the due date, the only way the client can tan is if they are entered as a walk in or something. When they pay, use the payment on account code and the charge will be fulfilled and the computer will let the client tan again.
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Old 08-07-2012, 04:00 PM   #3 (permalink)
 
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Re: Helios Help needed....

Quote:
Originally Posted by aprilsue View Post
You need to enter the charge and then use the payment method of in house charge. Then enter the date it was due. After the due date, the only way the client can tan is if they are entered as a walk in or something. When they pay, use the payment on account code and the charge will be fulfilled and the computer will let the client tan again.
thanks!!!
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