Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > Tanning Salon Management

Tanning Salon Management Salon management help here.

View Poll Results: what is your salon's policy concerning last minute tanners?
do you stay late and tan client? 88 69.29%
do you stay late and tan client but limit how long they can tan? 5 3.94%
do you stop accepting tanners 15-30 minutes before closing time? 32 25.20%
do you have some other policy? 2 1.57%
Voters: 127. You may not vote on this poll

Reply
 
LinkBack Thread Tools
Old 09-23-2012, 10:56 AM   #21 (permalink)
 
Join Date: Sep 10 2012
Location: Rocky River, Avon Lake, Oh
Posts: 37
Rep Power: 0 Neonbeachtann is on a distinguished road
Re: last minute tanners

I have had this issue. I close at 11 but take my last tan 30 minutes before closing. Now this is to confusing to customers so I then just post my hours as 10:30 so that there is confusion. This just eliminated customers complaining about being turned away before 11 even though it was was clearly post last tan 30 minutes prior to closing. I have been in this business for over 10 years and have learned you need to keep things stupid simple for both employees and customers.
Neonbeachtann is offline   Reply With Quote
Old 09-24-2012, 08:23 AM   #22 (permalink)
Team TanTalk
 
parrot head's Avatar
 
Join Date: Jul 13 2004
Location: Menomonie, Wi.
Age: 76
Posts: 3,145
Rep Power: 16 parrot head has disabled reputation
Re: last minute tanners

We lock the doors @ closing time. If someone wants to tan and the doors are open, we tan them.
parrot head is offline   Reply With Quote
Old 09-24-2012, 07:00 PM   #23 (permalink)
 
Join Date: Sep 24 2012
Location: Fillmore, UT
Posts: 1
Rep Power: 0 Hillary is on a distinguished road
Re: last minute tanners

I am always cautious with clients comming after hours for ins. purposes..when i did the insurance on my salon i had to list the buisness hours and notify them if ever they change..i have the feeling its so if something happens to a client after buisness hours the insurance will not have to cover it because we arent listed as being open at that time...i never got a chance to read over it but i probably should..but i try not to let in late tanners if i can help it but i never turn away business with the way the ecomony is..im new to the industry and staying buisy even with bigger and beter competition so i'd like to keep it that way..haha
Hillary is offline   Reply With Quote
Old 01-14-2013, 07:03 AM   #24 (permalink)
 
Join Date: Jan 30 2008
Location: michigan
Posts: 791
Rep Power: 10 sunrisetan is on a distinguished road
Re: last minute tanners

you know what i dislike about late tanners? mystic users!! and tanners that have to go to the bathrooms afterwards once we already have them all cleaned. grrr!!
sunrisetan is offline   Reply With Quote
Old 02-13-2013, 10:44 PM   #25 (permalink)
 
Join Date: Jan 12 2012
Location: San Diego, CA
Posts: 21
Rep Power: 0 PlatinumTanTer is on a distinguished road
Re: last minute tanners

Gotta have a last tan time, for consistency in hours, employees, and other reasons. I believe in always being really nice as far as customer service about any policy though.
__________________
Terry

Platinum Tan & Skin Bar
The Premier Tanning Salon in San Diego
PlatinumTanTer is offline   Reply With Quote
Old 05-08-2013, 04:41 PM   #26 (permalink)
 
Join Date: May 8 2013
Location: MASS.
Posts: 2
Rep Power: 0 ptomom is on a distinguished road
Re: last minute tanners

1 nite a week I must leave exactly on time to get my son to his practice so that is the only night i enforce the last tanning time. we also put it on our hours eg: mon-fri 10-10 last tan booked 9:45
ptomom is offline   Reply With Quote
Old 05-22-2013, 03:18 PM   #27 (permalink)
Team TanTalk
 
movieking's Avatar
 
Join Date: Aug 12 2004
Location: ITA 2004-2013 / ASA 2013
Posts: 3,444
Rep Power: 24 movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute movieking has a reputation beyond repute
Re: last minute tanners

What kind of practice does your son have to get to after 10pm?
movieking is offline   Reply With Quote
Old 05-23-2013, 01:41 PM   #28 (permalink)
 
Join Date: Apr 6 2012
Location: north
Posts: 38
Rep Power: 0 jms43 is on a distinguished road
Re: last minute tanners

last Friday night I was here doing stuff after close and someone wanted to tan so I let them, then after they left someone else came and wanted to tan so I let them, which is fine for me cause I have no where to be but why don't people read the hours sign on the door, it's in big print!
__________________
xxxxxxxxxxxxxxx
jms43 is offline   Reply With Quote
Old 10-04-2013, 04:46 PM   #29 (permalink)
 
Join Date: Sep 26 2013
Location: Chesterfield, Missouri
Posts: 13
Rep Power: 0 mosalonowner is on a distinguished road
Re: last minute tanners

What I normally do is if someone calls and asks what time we close, I tell them the time we close and say "but if you will arrive a little bit after our close, I will be more than happy to stay open a little bit longer for you." My competition doesn't do that and it's just a little bit extra to make customers that much happier. Everyone wants to have special exceptions for them. An extra 15-30 minutes off my night to make a customer stay with me is no biggy in my opinion
mosalonowner is offline   Reply With Quote
Old 10-08-2013, 09:19 AM   #30 (permalink)
 
Join Date: Jul 22 2013
Location: Phoenix
Posts: 14
Rep Power: 0 DCoul is on a distinguished road
Re: last minute tanners

We stay until the last client leaves. We turn the 'open' sign off at 9pm and usually people won't try to come in, but we get the occasional customer after that. We still let them tan because shifts don't end until 9:30.
DCoul is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
When you have a minute sundude Say What ????? 0 01-01-2007 01:23 PM
Last minute tanners body tan Tanning Salon Management 23 04-22-2006 10:30 AM
Need 15 minute tan time minute beachbumz For Sale - FOR SALON OWNERS ONLY 2 06-20-2005 09:31 PM
6 minute TAN Chippp Say What ????? 22 05-31-2002 01:23 PM


All times are GMT -5. The time now is 11:34 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!