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Tanning Salon Management Salon management help here. |
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01-24-2013, 12:05 PM | #21 (permalink) |
Join Date: Oct 1 2011 Location: Ontario
Posts: 26
Rep Power: 0 | Re: Software for a smaller salon - with spa services Whatever you do, avoid Helios! Our previous owner owned the software (paid outright 1000$) and they still want me to buy it outright or keep paying over $100 per month. I switched to tantrack. Also Helios customer service or support is awfuL! |
01-25-2013, 02:36 PM | #22 (permalink) |
Join Date: Dec 28 2001 Location: new jersey
Posts: 45
Rep Power: 0 | Re: Software for a smaller salon - with spa services Ann et al, I'm adding waxing services this month, currently using Helios 11. I have a webinar meeting with Helios on Monday and need to organize a list of questions to ask them. Here are the issues that I can think of:
I hear a lot of *****ing about Helios software and support, but I've been using for ten years and have been able to do 95% of what's important to run a salon. The support has been very good too. Anyone have additions to the list above?? Timothy |
01-25-2013, 04:08 PM | #23 (permalink) |
Join Date: Mar 6 2012 Location: Philadelphia
Posts: 223
Rep Power: 13 | Re: Software for a smaller salon - with spa services With much experience in helios switching makes no sense. Helios is quite expensive and a lot less stable under heavy use which is probably why folks complian about it. As i have said paying a grand a year for so so soffware is big money for nothing. Others cost 1k one time no ongoing fees. |
07-22-2013, 09:19 AM | #24 (permalink) |
Join Date: Jul 22 2013 Location: Phoenix
Posts: 14
Rep Power: 0 | Re: Software for a smaller salon - with spa services I've been using Spa-Booker for the last few years myself and I've had nothing, but a positive experience. Initially I was just looking for a digital appointment book, but the extra tools included totally sold me on it. I know that Booker also offers a "SalonBooker" for salons, but I'm not really sure what the difference between the two is. |
08-12-2013, 10:56 AM | #26 (permalink) |
Join Date: Jul 3 2011 Location: Tx
Posts: 61
Rep Power: 0 | Re: Software for a smaller salon - with spa services We use Helios and from a POS position its fine.. However, we are looking to switch as well because the processor Helios forces you to go through for EFT's just jacked my bill up another $150 a month as well as Helios adding more to my monthly subscription.. I am NOT happy with this and will be switching.. Looking at SunTouch or Tan Track |
08-13-2013, 10:36 PM | #27 (permalink) |
Join Date: Apr 21 2004 Location: Mass.
Posts: 698
Rep Power: 20 | Re: Software for a smaller salon - with spa services No matter who you use, they got you by the #@*&, Tan Track , if you change computer to upgrade, be ready for the hair pulling experience, I am bald now..... |
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