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| Tanning Salon Management Salon management help here. |
| View Poll Results: Walk-Ins or Appointments? | |||
| Only Walk-Ins YearRound (No Appts Ever Accepted) |     | 87 | 53.37% |
| Walk-Ins & Appts YearRound |    | 67 | 41.10% |
| Only Appts YearRound (No Walk-Ins Ever Accepted) |    | 4 | 2.45% |
| Other - plese explain |    | 5 | 3.07% |
| Voters: 163. You may not vote on this poll | |||
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05-17-2010, 01:59 PM
| #11 (permalink) |
  Join Date: Jan 20 2006 Location: folding towels, cleaning beds, ordering lotions, fixing beds, etc. etc. etc. etc. etc. Age: 43
Posts: 1,219
Rep Power: 130   | Re: Appointments vs Walk-Ins We went to no appointments this year. We were up 20% for that month we made the switch compared to the year before, we were able to accomodate 700 more sessions than the year before, and we were on the phone a whole lot less answering " what time was my apt again" |
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05-17-2010, 02:15 PM
| #12 (permalink) |
 Join Date: Mar 8 2002 Location: Midwest
Posts: 133
Rep Power: 23 | Re: Appointments vs Walk-Ins Ive switched to a pbx system so that my sales staff doesnt have to even answer the phone...they spend more time with clients at the salon on sales and product knowledge. |
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05-17-2010, 03:20 PM
| #13 (permalink) |
| I'm Banned  Join Date: Jan 30 2006 Location: Michigan
Posts: 780
Rep Power: 0 | Re: Appointments vs Walk-Ins Employees are to answer the phone. If they have a customer they either ask person on phone to hold or they take info to call them back. Because I want to speak with a person when I call anywhere I want my salon to do the same.We have more walk ins then appointments but we do both. |
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05-17-2010, 03:24 PM
| #14 (permalink) |
| Join Date: Jan 20 2006 Location: folding towels, cleaning beds, ordering lotions, fixing beds, etc. etc. etc. etc. etc. Age: 43
Posts: 1,219
Rep Power: 130 | Re: Appointments vs Walk-Ins The person standing in front of me is the one giving me money they come first. PERIOD |
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05-17-2010, 07:36 PM
| #15 (permalink) |
  Join Date: Feb 10 2005
Posts: 8,304
Rep Power: 35 | Re: Appointments vs Walk-Ins The person that called me might be the one that dropped $300 like it was water the day before. We don't have major waiting issues, we added more units to accommodate the clients and we have the longest hours of any salon locally.
__________________ "under exposure to UV rays is as dangerous as overexposure....this is D life" eileen |
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05-18-2010, 09:30 AM
| #16 (permalink) |
 Join Date: Sep 3 2006 Location: Tennessee
Posts: 490
Rep Power: 18 | Re: Appointments vs Walk-Ins Lots and lots of opinions on this subject. I'll throw in my 2 cents worth...everyone that has switched from taking appointments to walk-ins has seen business increase. Everyone that has switched from walk-ins to appointments has seen...wait a minute, no one has ever posted doing this. I believe that says about all you need to know. |
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05-18-2010, 12:59 PM
| #19 (permalink) |
| I love Derf!!  Join Date: Jul 12 2004 Location: Va
Posts: 3,228
Rep Power: 28 | Re: Appointments vs Walk-Ins I only do appointments on Custom spray tanning and massage therapy.
__________________ Jeff |
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05-18-2010, 01:15 PM
| #20 (permalink) | |
| Join Date: Sep 3 2006 Location: Tennessee
Posts: 490
Rep Power: 18 | Re: Appointments vs Walk-Ins Quote:
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