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Old 03-19-2009, 02:16 PM   #1 (permalink)
 
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Motivating staff to work as a team

lately ive noticed a lot of rivalry between my staff and ive been trying to figure out the right words to get across my point. i want them to work together and not be rude to each other if someone else gets a busier shift. they have been so hard on each other that its driving me crazy.

any suggestions?
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Old 03-19-2009, 02:26 PM   #2 (permalink)
 
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Re: Motivating staff to work as a team

Talk to them individually and covertly find out if one of them is causing the discord. Put that one on probation for 60 days. If things don't improve fire someone.

Last edited by Tan Talker; 03-19-2009 at 03:42 PM.
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Old 03-26-2009, 11:41 PM   #3 (permalink)
 
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Re: Motivating staff to work as a team

Brittany Jane

I have had simlar problems with my staff! I found that during our monthly meeting I sternly addressed my employees and told them that I did not expect them to be BFFs but that I expected them to act professionally while on the clock. If any one was found causing "drama" it would be a verbal written and then so on. I also found that the most people who cause "drama" are the ones who are really slacking/lacking in thier position. Look for these signs. I also had them fill out an survey where they could openly express any concerns and just let them know that they would not be punished for thier remarks. You will always face some drama at any job! You just need to set your expectations. If some people get better shifts then be direct and let them know why that person was chosen. Or you can also say in your meeting that you do not have to answer or explain your reasoning for the way you make the schedule, and let them know that unless there is a serious problem you do not want to hear any complaints about it. Sometimes setting your expections loud and clear will solve problem.
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Old 03-27-2009, 10:30 AM   #4 (permalink)
 
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Re: Motivating staff to work as a team

Sales dictate the person who gets the busy shifts around here.
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Old 03-27-2009, 04:43 PM   #5 (permalink)
 
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Re: Motivating staff to work as a team

Ahh, I got rid of the "mean girls" and hired a bit older. I am happy to say we are drama free for the past 2 years...thank you God and Baby Jesus!
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