Go Back   tanTALK - Tanning Salon Business Owners Community > TanTalk Central > Tanning Salon Management

Tanning Salon Management Salon management help here.

Reply
 
LinkBack Thread Tools
Old 09-20-2007, 05:01 PM   #1 (permalink)
I'm Banned
 
Join Date: Jan 10 2006
Location: california
Posts: 99
Rep Power: 0 jcruz82 is on a distinguished road
Question Tantrack Question

Ok for all u using tantrack, help me out!!
When I go to run an EFT for the day, it keeps extending another year or 6 months (which ever the customer is signed up for) to the contract. So every month its like their contract is renewed, when all I'm trying to do is process their monthly payment.. What the heck am I doing wrong?????

Thanks!!!
jcruz82 is offline   Reply With Quote
Old 09-20-2007, 05:19 PM   #2 (permalink)
 
jetsontan's Avatar
 
Join Date: Aug 24 2004
Location: southeast
Posts: 101
Rep Power: 20 jetsontan is on a distinguished road
Re: Tantrack Question

don't know no'ting bout no contract man...

Go into the pkg and check out the dates. That's likly where the issue is.
Tan Track really could make the in program help a little more helpful
jetsontan is offline   Reply With Quote
Old 09-20-2007, 05:26 PM   #3 (permalink)
I'm Banned
 
Join Date: Jan 10 2006
Location: california
Posts: 99
Rep Power: 0 jcruz82 is on a distinguished road
Re: Tantrack Question

So in your packages section, do you have unlimited year or 6mo contracts with your customers??
jcruz82 is offline   Reply With Quote
Old 09-20-2007, 05:26 PM   #4 (permalink)
I'm Banned
 
Join Date: Jan 10 2006
Location: california
Posts: 99
Rep Power: 0 jcruz82 is on a distinguished road
Re: Tantrack Question

by the way, im not a man. Ha
jcruz82 is offline   Reply With Quote
Old 09-20-2007, 08:47 PM   #5 (permalink)
I love Derf!!
 
JIMJEN's Avatar
 
Join Date: Dec 6 2003
Posts: 405
Rep Power: 21 JIMJEN is a jewel in the rough JIMJEN is a jewel in the rough JIMJEN is a jewel in the rough
Re: Tantrack Question

Quote:
Originally Posted by jcruz82 View Post
Ok for all u using tantrack, help me out!!
When I go to run an EFT for the day, it keeps extending another year or 6 months (which ever the customer is signed up for) to the contract. So every month its like their contract is renewed, when all I'm trying to do is process their monthly payment.. What the heck am I doing wrong?????

Thanks!!!
buy the support
JIMJEN is offline   Reply With Quote
Old 09-20-2007, 09:27 PM   #6 (permalink)
 
Join Date: Jan 6 2005
Location: the swamp
Age: 46
Posts: 87
Rep Power: 0 Shane is on a distinguished road
Re: Tantrack Question

You have the package set up wrong in the packages section. I'm not at the salon right now, but I will try to get you exact instructions in the morning.

You should have the package set to expire 1 month. NOT 6 month or 1 year. If you want it to cancel them out after the time period, you need to set the final EFT date for that amount.

Will give you more detailed information in the am.
Shane is offline   Reply With Quote
Old 09-21-2007, 01:03 AM   #7 (permalink)
I'm Banned
 
Join Date: Jan 10 2006
Location: california
Posts: 99
Rep Power: 0 jcruz82 is on a distinguished road
Re: Tantrack Question

Thank you! I totally get it. I changed each package to expire in 1 month. Thanks for your help. Hopfully it works!! :)
jcruz82 is offline   Reply With Quote
Old 09-21-2007, 08:14 AM   #8 (permalink)
 
Join Date: Jan 6 2005
Location: the swamp
Age: 46
Posts: 87
Rep Power: 0 Shane is on a distinguished road
Re: Tantrack Question

There you go.
Shane is offline   Reply With Quote
Reply

Bookmarks



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
A question by a customer LukeSza New To The Tanning Business 13 08-03-2007 07:48 PM
Using Quickbooks with tantrack jcruz82 Tanning Salon Management 1 02-13-2007 03:31 PM
Question from a friend... mouthybrat Tanning Equipment 61 02-20-2004 05:30 PM


All times are GMT -5. The time now is 09:53 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0
Copyright 2009 - tanTALK.com

click here for advertising info!