10-24-2006, 11:20 AM | #1 (permalink) |
Join Date: Sep 19 2006 Location: Indiana
Posts: 33
Rep Power: 0 | EFT form problems Does anyone have a good eft form that they have their clients fill out? I have one that we have been using for a couple of years but it makes me think there may be something better out there. In our forms it states that your are signing for a minimum of so many months at which point it will continue unless you cancel. But I am tired of hearing "well I didn't read that I want my money back!" Also does anyone have a form that they have people fill out when they do cancel?? I'm also tired of hearing "well i canceled three months ago and your still charging me I want my money back!!" Please someone help me!! My email is candi20hot@sbcglobal.net if you could email me the forms that would be great. Thanks so much |
10-24-2006, 11:22 AM | #2 (permalink) |
I love Derf!! Join Date: Jul 12 2004 Location: Va
Posts: 3,228
Rep Power: 28 | Re: EFT form problems I personally just use the one that is supplied by suntouch and make a line in my release form that says the terms, so they are double signing once on the release and once on the EFt form with the amounts. I print the same EFT form with the deactivate date and have them sign it as well. |
10-24-2006, 11:26 AM | #3 (permalink) |
I love Derf!! Join Date: Aug 2 2004 Location: Washington State
Posts: 529
Rep Power: 23 | Re: EFT form problems also - give them a copy of the contract that they are signing - that way they can stand there and read it - sign it - and have a sopy to keep - so they can never sya " i didn't read it, i didn't know that, blah, blah, blah |
10-24-2006, 11:29 AM | #4 (permalink) |
I love Derf!! Join Date: May 27 2005 Location: Tennessee
Posts: 227
Rep Power: 19 | Re: EFT form problems I have it lined out that they have to come in and sign a form to freeze or cancel their membership by the 20th of the month before or a final debit will be made. On my forms, I made a spot for them to initial lines of particular importance, like if they come in to cancel, I make them sign the line that says "I understand that if I cancel after the 20th, one final debit will be made on the 1st." or something like that... When they freeze, I made a line for them to initial that says, "I understand that the next payment will automatically start back on __/__/__" and we fill in the date. I have different forms for each thing... when they cancel, freeze, or modify their info. Sign, sign, sign. LOL. |
10-24-2006, 11:37 AM | #5 (permalink) | |
I love Derf!! Join Date: Aug 2 2004 Location: Washington State
Posts: 529
Rep Power: 23 | Re: EFT form problems Quote:
calls for responsibility on their part - what program are you using wendyjo? we have all our contracts set up within helios - makes it nice for us. | |
10-24-2006, 12:04 PM | #7 (permalink) | |
Join Date: Sep 19 2006 Location: Indiana
Posts: 33
Rep Power: 0 | Re: EFT form problems Quote:
Where is that in Helios?? I ve never paid attn is there forms?? | |
10-24-2006, 12:18 PM | #9 (permalink) |
Join Date: Apr 20 2005
Posts: 592
Rep Power: 22 | Re: EFT form problems I find no matter what they sign and initial, people never read what they sign, so I Alwyas give a quick verbal synopsis of what the terms are they are signing....I don't want anyone to feel like they were tricked into something....explain the details and make sure they understand
__________________ :angel: |
01-07-2007, 05:35 PM | #10 (permalink) |
Join Date: Feb 3 2006 Location: Tuscaloosa, AL Age: 51
Posts: 20
Rep Power: 0 | Re: EFT form problems Can someone please email the EFT form that they use. The email is jennings1213@comcast.net Thanks, Christy |
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